“I want to give a huge shoutout to a young man named Chase at the O'Reilly Auto Parts store in Manitowoc, Wisconsin.-Manitowoc Store #2342
My friend and I were hauling an RV for work from La Porte, Indiana, which is about a 4.5-hour drive, when our truck broke down in Newton, Wisconsin. We called the O'Reilly store in Manitowoc, about 10 minutes away, but it was already 8:53 p.m. Even though the store was about to close, Chase told us that if we could get there as quickly as possible, he would stay late to ring us up.
We arrived about 10 to 15 minutes after closing, and Chase kept his word. Because of him, we were able to get the part we needed to repair our truck and make the trip back home to Indiana.
His kindness didn't stop there. As he was leaving after his shift, he stopped and asked if we needed help fixing the truck. He even offered us his own personal tools and stayed to help my friend complete the repair.
It's rare to find customer service like this anymore. Chase went far above and beyond what anyone would expect. He showed incredible leadership, ambition, professionalism, and genuine compassion. Employees like him are a huge asset to any company, and he truly deserves recognition, a promotion, and a raise.
Outstanding job, Chase! Thank you for turning a stressful situation into one we'll never forget. O'Reilly Auto Parts in Manitowoc, Wisconsin is lucky to have you!”
Battery Stores
“I want to give a huge shoutout to a young man named Chase at the O'Reilly Auto Parts store in Manitowoc, Wisconsin.-Manitowoc Store #2342
My friend and I were hauling an RV for work from La Porte, Indiana, which is about a 4.5-hour drive, when our truck broke down in Newton, Wisconsin. We called the O'Reilly store in Manitowoc, about 10 minutes away, but it was already 8:53 p.m. Even though the store was about to close, Chase told us that if we could get there as quickly as possible, he would stay late to ring us up.
We arrived about 10 to 15 minutes after closing, and Chase kept his word. Because of him, we were able to get the part we needed to repair our truck and make the trip back home to Indiana.
His kindness didn't stop there. As he was leaving after his shift, he stopped and asked if we needed help fixing the truck. He even offered us his own personal tools and stayed to help my friend complete the repair.
It's rare to find customer service like this anymore. Chase went far above and beyond what anyone would expect. He showed incredible leadership, ambition, professionalism, and genuine compassion. Employees like him are a huge asset to any company, and he truly deserves recognition, a promotion, and a raise.
Outstanding job, Chase! Thank you for turning a stressful situation into one we'll never forget. O'Reilly Auto Parts in Manitowoc, Wisconsin is lucky to have you!”