Bergstrom Cadillac of Manitowoc provides a top notch experience with excellent professionalism, friendliness, and care. Customers report it is the best experience buying a car they have had, with the process described as quick, easy, transparent, and without high pressure. The team is noted for catering to customer needs, even on tight timelines, and making the purchase feel easy. The salespeople are super responsive, extremely knowledgeable, and very fast to respond to questions. They provide informed service, walking customers through vehicle features in detail. The General Manager is also very helpful and accommodating. While parts acquisition for service can take more time than expected, the service itself is timely and excellent when performed. Customers feel they get a good deal and leave recommending the dealership for its expertise and professionalism.
