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October 2023 by Brennon Quick
All ways helpful and nice. They have helped us pick food for our pups and answered all our questions.
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September 2023 by Jerance Farmer
We have had great experiences at Colonial Pet Shoppe when we have purchased pets, picked up pet food, have had questions etc., but we would not recommend the small animal overnight/extended leave care service they provide. We called ahead of time to make sure it was okay to use the service for our rabbit and to ask questions. When we came to pick him up after 4 nights away he had no hay left and the water dish was not just dry, but bone dry. His demeanor was off and we gave him water as soon as we got home, which was only a few min. We have a video of him drinking water for 1 min and 20 seconds STRAIGHT, not to mention the back and forth to his water dish after that. We did bring this to their attention. They assured us he was cared for while we were away, but we decided it would be best to post the facts of the situation in a review. Like we said, we had other great experiences, but this instance the cage was a mess, their was no food left or water, our bunny was off, and all of the supplies that we packed for him were barely used, including the water we sent along for him because he is not drinking tap water. With that all being said, we would give them a 5 star in other areas, but this review is for their small animal care service they provide. We will never chance using that service again.
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September 2023 by Jennifer S
Bad , bad , bad. They have changed the flooring and now they doing the parking lot. Maybe instead of doing all this you should do something with your situation with your small animals. This is my second bad review with your exotics , take better care of them and don't put your ferrets. Chinchillas and your bunnies in such a small area with no circulation and make room for bigger cages. They need space to move around.
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August 2023 by C S
Great place to find large bird toys that are hard to find elsewhere! We drive here from our town just to buy toys for our Blue and Gold macaw and he always loves them. I do wish they carried more large bird supplies like Lixit bottles, etc.
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July 2023 by Dustin King
This is one of the most amazing pet stores around very kind and loving people who do there best to share the knowledge they know! Forever a costumer.
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June 2023 by scott herman
Great people to work with. The newer girl really knows her stuff. She talked me into getting my newest cichlid and it's really beautiful ..
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April 2023 by Dana Bouch
I was finally ready financially to get a bird friend again. Although I usually bird rescue, I was happy to hear that there was a place in town that has just what I'm looking for at a now kinda thing. First, the person who helped us did not know the kind of bird and we were guessing by a sign. This individual had no knowledge besides to use Google. Do you want the wings cut so there's not a bunch of flying right away? We say yes! Take the bird home and recognize that something doesn't seem right after the individual cut his feathers. We called back and they wanted me to bring it back in. My thought was you did this in the first place, why would I leave him with you? My second thought was I don't trust that these people wouldn't switched him out? I was told that the blood feather was cut and it will heal he should be fine. So time keeps going I ask my friend again, what's up with Tuco? She says he probably had an Infection and he's hurting mom. So I called back and told them that they made a mistake. Long story short, they took the bird to the vet barley said sorry and that was it. What a ༼ ಠل͟ಠ༽ˢʰᵃᵐᵉReally not my kind of pet store
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April 2023 by Charles Weissgerber
Friendly staff & very knowledgeable! Love their variety of fish, can get many big box stores will never have & they're also priced great! Highly recommend this place for all your pet needs!
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April 2023 by Traci Schultz
The employees were fantastic. Great variety of fish. Unfortunately, the fish we brought home had ick and infected and wiped out entire tank of fish. Huge loss of money.
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March 2023 by Fe Y
Fabulous pet store the gals working we’re very knowledgeable and so friendly 10 out of 10 any day!!!
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March 2023 by Rachael Anhalt
Very helpful & they really know how to deal with everyday pet issues.
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February 2023 by Nicholas “Crazy Diamond” Nigrelli
You get that little extra but you don't get from the pet shop chains. Very friendly knowledgeable staff if you do not know the answer to a question they will find it out for you. Always clean and neat a good supply of quality products
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February 2023 by Phillip Trujillo
Great place and nice staff i usually get my crickets and fish needs here. They are always helpful . love the small animals . my daughter has two bunnies love em also got my 50 gallon long tank at this store they have a wide variety of food for all animals its a small mom n pop store great environment for any one looking to find thier next pet.
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January 2023 by Kelly Tenpas
They have been awesome I used to own a pet store and there's only two stores I go to now They are the main one and then I go to a aquarium store in Plymouth but these guys they are amazing they're friendly they know what they're talking about it's not like going to a box store where they have no clue what's going on. We have ordered rats from them We have ordered hamsters specific types of hamsters we have them they're great wonderful animals There's nothing bad I can think of to say about this place they're awesome They get the 100% award because they're good they're knowledgeable and they know what they're doing.
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December 2022 by Jojo Laflash
Love going here for all my pet supply needs. Friendly staff and awesome animals. Will always and forever shop here.
