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March 2025 by Clarie Hernandez
Great customer service with Bilingual Sales advocate , Mayra was able to help my Mother in law without any of my help to translate 👍🏻 Awsome!!
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January 2024 by barb akre
Cheap prices, good coverage
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January 2024 by barb Pohl
Cheap prices, good coverage
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November 2023 by Asbel Cedillo
The service in the store is good and the phone line plans are also good.
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October 2023 by Mark S
Their phone selection could be better but they have stellar customer service
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September 2023 by Mark Sornson
Their phone selection could be better but they have stellar customer service
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August 2023 by Antony salinas
Excellent atention
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September 2022 by Heather Antoniewicz
I went in to replace my sons phone as he had dropped it and shattered the screen. From the minute I walked in the associate had an attitude with me. The lady associate told me I was not a authorized user, I have been an authorized user since my fiancee and I opened the account, I asked her if she could call customer service, representative said "I won't call.." I called myself and yes I was an authorized user. I get it, glitch in the system or whatever, she brought it back up and yes I was on there as an authorized user. Customer refused to help me even after her manager instructed her too. Yes, I got frustrated at one point but I walked away for a few minutes and calmed down and came back and stayed calm even after she threatened me. I go to this store anytime I have issues with my account or phone and I have dealt with Tommy, who is one of the managers and he is great and always is calm, great customer service skills. I have never dealt with this lady before (hopefully never again). Cricket has been great to work with except for this one issue.
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August 2022 by Jamie Woodard
People steal your stuff at this laundromat.
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February 2022 by Randall Klein
Ziggy was very helpful and I was in and out in a matter of minutes with my mission accomplished. Great shopping experience.
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September 2021 by Jessie H
My husband just went into the store with a problem with his case and Jessica W. Helped him out and was awesome to work with. It's so nice when you have great people to work with. Thank you Jessica W. Greatful for your help!
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September 2021 by Nina Weiland
Stephanie is a very nice and very kind lady at Cricket. I would refer people to them. So is her manager. Great people and great service. Cheap phones as well. Good deals! Great quality service. I'm sticking with this company that's for sure.
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August 2021 by Shannon Thalheim
Cricket employee very helpful
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August 2021 by Aldonna Metz
Great service
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August 2021 by Jennifer Brown
Recently got a Nokia C5 Endi that was highly recommended by a staff member, after 3 days I brought the phone back because it froze many times a day and needed to be restarted, staff informed me to contact Nokia customer service, I did that also, even had my phone sent in to be told nothing was wrong with it. Still freezes all the time so I brought phone back to Cricket and they told me nothing can be done but to purchase another phone.. when I brought the phone in the first time I should have been offered a new phone since it was brought in within 7 days! Instead they pawned me off on Nokia and now I am stuck with a highly defective phone!
