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May 2025 by Jacob Stewart
Everytime I use this pharmacy my prescription is either not filled yet and they’ve had days…. And now they don’t have the medication and and literally have no idea when they’d be getting more. Idk it just kinda blows my mind the unprofessionalism. Will not be back
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April 2025 by Amber Capritta
Isabella who works in the pharmacy is so rude and ignorant it’s actually pathetic and this is coming from a person and a manager. Learn to be polite and have better customer service skills. You are so rude and have a bad attitude.
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March 2025 by Cheyla Marcelle
I just found out I had a missed miscarriage and had to get pills to help get the baby out fully so I was already in a bad state and this old lady who gave me my pills was so mean to me. She kept yelling at me to speak up when I was trying to but her yelling didn’t make me feel better… and than I showed her my ID and she yelled “your fingers over it” instead of being nice and saying hey can you please move your finger. She made me so uncomfortable I started to shake and get anxious and I started to tear up. She asked if my number was the same which it wasn’t but I wanted to leave before she made me cry fully so I didn’t even change my number. That was the worst experience I’ve ever had at a store/pharmacy. After hearing I’m losing my baby than having to deal with someone who shouldn’t be working in customer service. I highly don’t recommend going to this CVS. And to that lady why can’t you be nice my day was hard and I’m sure yours was too but kindness is easy. I have bad days at my job but I don’t take it out on my patients… you made the worst day of my life even harder.
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January 2025 by Cheryl Hodgson
Great staff! Always enjoy shopping at CVS
Always pleasant
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August 2024 by Charlene Miske
Our CVS is a very clean, well stocked pharmacy for all your prescription and over the counter needs.
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July 2024 by Dalice Metoxen
I attepmpted to transfer my anxiety meds from my pharmacy to CVS as I moved back to Manitowoc. The lady on the phone YESTERDAY took all my info, and I called today to ask for an update and I wasn't even in their SYSTEM! Customer service is so bad, if you can't get people their medications and you hate your job, find a new one!! People with mental health issues should not feel anxious calling in their own prescription due to THE STAFF!! NOT OKAY!!!
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June 2024 by Star Lovemore
I have a pleasant time at CV s and find him to be a very clean store always on point.I'm no complaint with them and I'm very glad to tell that the Amazon pick up there.Now it really helped a lot.Thank you
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April 2024 by Jen Talley
There’s one lady who works in the pharmacy who is always so rude. She answers the phone with a dumbfounded HELLO???? every time. She is short and very unhelpful. Seeing other reviews on here, I’m sure other will know who I’m talking about. I dread going in there when she’s working. She needs to find a non customer service job.
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February 2024 by Diane Free
If anyone in the pharmacy ever smiled I think their faces would break. Worst service ever.
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February 2024 by Makala Charles
Worse customer service in the pharmacy department I've ever experienced. One lady specifically is incredibly rude on the phone and in person. I always know when she's on the phone when I call without even knowing it's her because the way she communicates in mannerless and careless, you definitely get the vibe you're bothering her just by being there.I don't expect pharmacies to give me a smile and a good conversation, but I do expect some sort of friendliness or politeness.They are also outwardly judgemental. They make getting your medication as awful as it can be. Would not recommend this pharmacy.
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December 2023 by Traci
They are polite and very helpful and if you have a question they try to answer it the best they can
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December 2023 by Jim Kraemer
Worst customer service I have ever seen. Would give them a minus if I could. Very rude an d don't try to help at all. Wife got there at 1:29 pm and pharmacist would not help her to get medication. Said he's closing for lunch and he only gets half an hour. He said he's been workingfor 12 hrs already. COME ON.!! He's been working since midnight???? Ha!! She drove from a distance of about 10 to 15 miles to get there and he couldn't take a minute to wait on her. Some customer service!!! Don't deal with this store!!!!!!!!!!
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October 2023 by Gene T.
This pharmacy is comparable to most CVS pharmacies. The pharmacists and techs are helpful. They were very helpful in getting our prescriptions transferred from an out of state pharmacy. This is now my new pharmacy.
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September 2023 by mama G
It is so dangerous to get a vaccine from this pharmacy.I went to CVS on Saturday Aug 26th for a covid vaccine. The head pharmacist on staff refused to allow me to read the vaccine package insert before getting vaccinated for covid 19. He told me those aren't for patients. He did not offer any alternative which is against federal law, he simply turned me away. I'll be reporting this to corporate and federallyI highly recommend becoming a secret shopper so these violations can be caught!
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August 2023 by Doug Zoerb
Nice store with helpful, friendly staff. Features toiletries, OTC medications, a pharmacy, housewares, candy, cards and seasonal products. A little pricey but I shop using coupons and discounts for items I need. Attached liquor store. Always a friendly experience.
