“I had a question for Kayla at the front desk but she wasn’t 100% sure. Kayla sent the question via email to Planet Fitness. By the time I left she still had not received an answer but believed she had the right answer. A few minutes later Kayla called me (at 1:24 pm) and was kind enough to call and follow up with my question that was answered and verified. This is great customer service that we don’t see often anymore. Have a great day Kayla, you’re awesome!”
“This is one of the best run CrossFit facilities we have visited, and we've worked out in CrossFit boxes all over the world! They have a great coaching staff- very knowledgeable and capable of scaling a WOD to any fitness level.”
“I had a question for Kayla at the front desk but she wasn’t 100% sure. Kayla sent the question via email to Planet Fitness. By the time I left she still had not received an answer but believed she had the right answer. A few minutes later Kayla called me (at 1:24 pm) and was kind enough to call and follow up with my question that was answered and verified. This is great customer service that we don’t see often anymore. Have a great day Kayla, you’re awesome!”