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May 2025 by Cassandra Cain
Julie is amazing! My fiancée purchased a new home and she was friendly, fast, and ensured we have the best coverage for our home and auto needs. She made the process seamless and easy and they have great bundle discounts. Would highly recommend this agency.
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March 2025 by James Milske
The staff at Mark Rhein agency are very knowledgeable, personable, and always ensure our family has the coverage we need. We trust their services and highly recommend them to friends and family.
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March 2025 by Peggy Rozoff
I have been a loyal American Family customer since 1983. I recently switched to another company, but had one outlier policy with Mark Rhein's agency and there was an issue with it. Julie Cracraft went over and above to find an answer for me, despite my having switched to another company for everything else. I have always had very good service from all American Family agents that I have had through the years, but Mark's agency really shines, so I am switching all my insurance back to them. I should never have left but I am glad I am going back.
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April 2024 by john dupont
Jason very pleasant to work with . Jason helped us with all the Questions we asked .We Love American family insurance .
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August 2023 by L Goss sr
Always listen and helpful
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June 2023 by Renee Wegner
They are all committed to prompt, professional, and friendly service. Always putting the customer first, even though you feel more like family than you do a customer.
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June 2023 by jayna degrooot
The best when it comes to insurance! Always quick to respond. They truly go above and beyond for your family!
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June 2023 by Lois Vasquez
Always smiling faces. I haven't been in town in 2 years and they treated me like their #1 customer. Good to see them even the new faces.
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June 2022 by Carol Cross
My insurer of home, cars, boats.
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January 2022 by Matt Longmeyer
Jason and the team at Mark Rhein Agency make managing our insurance needs easy and a one stop shop. Customer service has always been top notch and they make the process simple. Highly recommend!
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June 2021 by Bonnie Bittle
We have enjoyed working with these professionals. They are very attentive. Wonderful service at a fair price.
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June 2021 by Nicole Boprey
The Mark Rhein Agency always meets and exceeds my needs. They're friendly and extremely helpful in providing quotes and explaining various coverage options and policies. I have auto, home, umbrella, and multiple life policies for my family with Mark.Last year my daughter and I were in a very serious accident and I was really shook up about it. Both Mark and Jason reached out to my husband and I to check that we were ok. When I had difficulty getting in contact with my claim adjustor, Mark stepped in and ensured I received prompt responses for the rest of the claim - couldn't have asked for better!
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June 2021 by Derek Meunier
I’ve known Jason for a few years and always gave him a hard time about beating my rates from Geico, didn’t think he could. So one day just for kicks I had him see what he could do. Ended up saving on auto and home with better coverage! Jason’s a stand up fella and it’s nice to have an insurance agent that I can physically sit down and talk with vs just over the phone. ??????
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June 2021 by Brian W
Mark Rhein and his staff make their customers needs their top priority. It doesn't matter if it is during regular business hours either. If your need is urgent, they will even get back to you on the weekend or after business hours if necessary. Mark Rhein and his staff are Top Notch!
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June 2021 by Roger Hurda
They are more than happy to answer your questions in a friendly way.
