-
February 2024 by J Fen
Rented an orbital sander to sand unfinished floors to have it leave Big scratches over the entire floor. Went back two days later and rented another sander to try to fix it and it made it worse. Was told sorry by the managers and reimbursed me For one rental which was $40 and one can of stainI now have to spend a few thousand dollars to have someone else redo it and all I got was I’m sorry. Will not spend another dime at that store again we have spent thousands of dollars over the last few months at Menards and this is the thanks we get.Customer service is not their strong suit I will make sure all of my contractor friends go elsewhere
-
December 2023 by Hudson Hanson
This Menards location is awesome. On multiple occasions I have received help from very professional and knowledgeable employees. The selection of goods for sale here is quite impressive as well. I’ve seen some pretty good grocery sales lately. This is a great store for your hardware needs and has some other good stuff too.
-
October 2023 by Clyde “Red” Colbert
I always find everything I'm looking for at good prices
-
October 2023 by Ryan Meagher
I almost always find what I'm looking for here, and there's always a helpful employee to point me in the right direction when I can't do it on my own. The 11% rebate days are the best thing since chocolate milk
-
August 2023 by Tom T.
No to little help with our Klearveau Cabinets. Terrible product, flimsy with bad design. Had to reinforce substantially. Plastic feet. Wood look vinyl tape trim. TAPE! Assemble EVERYTHING! Never disclosed during sale. Multiple trips back to get the right components because they got the order fulfillment wrong. Directions written by folks who can't write. DONT BUY THIS INFERIOR PRODUCT from this store utterly lacking in customer service.
-
June 2023 by Jeff T
Their merchandising continually sucks. Similar products are often not stocked together; one item will be on the opposite side of store from similar item. Poorly organized.
-
May 2023 by Dion
Nice place helpful employees, and a good experience.
-
March 2023 by James Wells
I worked there for 6 months, was fired over a simple mistake, that I told my manager about and that I would pay for the mistake, wasn't good enough for the GM, fired me for that even though it was a first infraction. Wouldn't recommend that place for anyone to work. I also feel I was being discriminated against for my handicap, again the GM made it a terrible place to work.
-
December 2022 by Cheryl Sauer
This is a mixed review. On Sunday, December 18, around 2 o’clock I went to the service desk to return a second shovel. I couldn’t find the receipt. Didn’t have the receipt in the computer. I don’t remember if I paid cash. The young lady at the desk with long hair was very nice. She asked the floor supervisor behind her about what she do when I don’t have a receipt. That floor supervisor had the gall to say we don’t even carry that shovel in the store. Then the nice girl, had to let her know she already scanned it and it was their product. As if. Then the floor supervisor said I’ll go look at the tapes and brought out a video capture of me exchanging the first shovel. I said, did you look for the second shovel that I purchased the same day at the checkout?. She was rude. Made me feel like a thief. Just saying it again, the young lady with long dark hair at the cash register was wonderful. It was the floor manager, young lady, with glasses and blondish hair. That was very rude and accusatory, mouthy and terrible at customer service. In the end, I got store credit that I wanted. That floor supervisor should NOT be in that position and be reminded about customer service.
-
December 2022 by Laura Levendoski
I needed help after 5 guys said they could help. I ask the smiley face worker name Tabitha and without a word just some hand movements, She Walk us to everything we needed and actually to time and listened. A breath of fresh Air 10 STARS TO YOU TABITHA AND MENARDS FOR THE CUSTOMER SERVICE SKILLS.......
-
December 2022 by Matthew Scherbarth
Menards is always a go to for me, but I was truly impressed by the stock knowledge of all of the employees here. They made finding everything easy
-
September 2022 by LL S
For Pick-up: Regardless of in-store or outdoor (mulch, pavers) pick-up, always use the back entrance (2nd) as it saves you time by providing close parking and direct help desk access. No need to walk through the store.Also, I recommend that the customer supervise the order count of paver goods, etc. Otherwise, it could be a trip back to the store for you.
-
August 2022 by David & Amanda Cline
Menards in Manitowoc, WI is the worse place to work at. They try to find ways to get rid of you. Make up excuses so they don't have to deal with you anymore. Supposedly you can't work two jobs cause almost any other job they see as a competitor even though their only competitors are Lowes, Fleet Farm, Walmart (yes Walmart is a competitor to Menards), Ace Hardware, and Home Depot. Supposedly any grocery store is a competitor to Menards, but yet you can work at a gas station while working at Menards. Shopping at Menards is okay, but don't ever work there. It's no wonder they keep losing employees.
-
August 2022 by Jessie Cain
We spent $818 on a 7x7 DuraMax shed. We assembled it according to manufacturer instructions, and it was damaged in the first thunderstorm after purchase from the high winds. Menards won't let us return it and said we have to submit a claim through our home insurance. Sadly, our home insurance doesn't cover these sheds, and the manufacturer's warranty doesn't cover storm damage. So if you buy one of these sheds and it's damaged in a storm, you're out whatever amount of money you spent on it. Good luck if the shed lasts even one year as they are quite flimsy.Menards is getting a low star rating not only because we can't return the shed but also because of the way the employee spoke to me on the phone when I called about it. No empathy, no apology, just telling me that it was my loss. The interaction left a sour taste in my mouth. It looks like we'll be shopping at Lowe's from now on.
-
July 2022 by Jessica Friske
A big store with lots of do it yourself products for every room in your home. The employees are really friendly. Their outside area with all their gardening products is a lot of fun. The employees who work in the paint area are pretty helpful. There's also a lot of fun summer items for kids, like yard, pool, and beach toys. They carry products for pets, too.
