Bergstrom Chevrolet GMC of Manitowoc is a family-owned dealership offering sales, service, parts, and collision. Reviews consistently highlight excellent customer service and a supportive, welcoming team. Customers describe it as by far the best experience, with many noting it was much more enjoyable than other dealerships. Staff are praised for being so helpful, friendly, and for going way above expectations without pressure. The service department receives compliments for reasonable prices and for not overselling unnecessary services. Employees are noted for taking pride in their work and putting the customer first. The sales and finance teams are described as phenomenal, taking extra time to help customers get into the best vehicle and find available discounts. The overall experience is marked by high integrity, consistent five-star interactions, and a feeling of being kept informed throughout the process.
Excellent Service Experience! Friendly Employees and Reasonable Prices! Cassie is the Best, Always putting the Customer First! Many Thanks to the Manitowoc Service Team!
September 2023
As a first time dealership car buyer the team here couldn't have been more welcoming and supportive. Lisa in sales and Gary in finance were phenomenal throughout the entire process. They both did everything they could to get me into the best vehicle for me. You guys have gained a new customer, thank you so much.
August 2023
Amanda was great to work with and took extra time get us as many discounts as she could. They even found more when we came back to pick up our truck! It was much more enjoyable than other dealerships I have worked with in the past.