-
June 2023 by Deborah Brotcke
Excellent customer service at this business. Product is made in America. So glad I discovered them!
-
March 2023 by Danielle Wasurick
Walked in to the store to buy a bed. The employee that was working that day was helping another customer. He noticed that I have came in n was going back and forth me and the other customer. I didn’t mind that at all gave me a chance to look around at the same time. Very honest and understanding. I will definitely be back!!!
-
March 2023 by Richard Casey
Entered the Verlo store on Presidents Day for the sales event, looked at the mattresses layed on a few after a borage of questions from salesman. I noticed that not one mattress none of the mattresses had a price on them. I asked why, he said the prices fluctuate so much we don't put the price on them. I felt he could make the price up to what ever he felt was in your wallet. It felt like a used car lot sale technique. No trust no sale, beware. You have been warned.
-
December 2022 by cindy puta
A Pleasant and informative experience. And helpful in choosing the right fit for what we were looking for.
-
November 2022 by Billy W.
It's always a chore shopping for mattresses, but when they don't have prices of the showroom models it makes you wonder. When the attendant did come over to greet me and I asked about pricing he diverted to asking me about what I was looking for in a mattress... it took all my effort to not say thousands of $100 bills. Seriously, what was I looking for in a mattress? Comfort, a good nights sleep... well I was suppose to say, foam, springs and padding. Ugh, this really was not the kind of interaction I expected. Also there was no encouragement to try out the models, no pillows either. It was just a very uncomfortable situation. Then the closing from the attendant was most mattresses are a couple weeks out, but if I wanted to pay for FedEx shipping, I could probably have a mattress in a few days. Gosh.... Vamoose to Verlo and I went to a store in Appleton and had a mattress delivered to my bedroom in a few days and not left on my front porch by a FedEx truck.
-
November 2021 by Katie Riel
I had a great shopping experience and the owner definitely treated us with respect and did not push a sale. It was nice to experience many different beds! I'm extremely happy with my purchase, and so is my dog.
-
September 2021 by Danielle DuPont
We've enjoyed our bed from Verlo for four years, and the sheets we purchased at that time just took a dive. The sheets are a bit pricey, but the Bamboo sheets stay comfortable.
-
November 2020 by Shannon Mason
We walked in expecting the mattresses to be way outside of our budget... and some certainly were, but we found a set about in the middle that we really liked, that we could live with. The warranty they offer is really great!The mattresses are built after you order them, right there at the store. They have delivery and set up available too. We ordered on Monday and expect delivery on Wednesday afternoon!The sales person was very knowledgeable and was able to answer all of our questions. He told us things about firmness and comfort levels that we didn't know.It was great trying out the $5,000 mattress!
-
November 2020 by Sarah Gallagher
No mask and very patronizing employee. Will not be back. Have purchased many items in the past and was going to make a large purchase.And, I typically only take the time to post positive reviews, but for this, I'll make an exception.
-
August 2020 by Julie Schewe
Best customer service! Best mattress!Felt like the salesman truly cared and helped me find the perfect mattress. He was clearly more interested in my satisfaction than in selling me the most expensive mattress.
-
June 2020 by janice brunner
Sales person knowledgeable. Delivery guys super nice, did a great job. Aim to please!
-
June 2020 by Bay Bay
Very nice and helpful staff. Amazing mattresses built to your comfort. ?
-
March 2020 by JC Mountain
Troy helped us find a new mattress. Will be built to our specifications.
-
January 2020 by J Michael Kennedy
The best place to buy a mattress.
-
January 2020 by Heather Curtis
They make your custom mattress the way you want. Almost same day delivery. The delivery drivers are awesome, and seem to know what they are doing!