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September 2023 by Cel Portier
My husband call you to unlock his car at 8am,you said you'll be coming within 80minutes. We waited and call you again at 1:pm and said,will be here at 2pm if not call you back. It's already 3:40pm and we still waiting,my husband didn't sleep for waiting for your service from working 12 hours last night. What kind of company you are? Very bad service!!! Should just say,you cannot able to do a service for his car or what time exactly you'll be coming so at least,he can get some sleep before he go back to work tonight!!! You don't even deserve 1 star!!
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August 2023 by tina fields
14 hrs from home needing a car. Stressful situation made bearable by the kindness of this dealership. Highly recommend they went above and beyond to ensure things were as stress free as possible for my family.
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July 2023 by d b
I experienced excellent customer service, from start to finish, when dealing with the sales people at Town & Country Ford.In addition, it was very easy to deal with the finance people.Overall, a great experience for me.
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July 2023 by Pete and Kathy Anderson
I always get great service at Town & Country Ford. From the receptionist, to the service department ladies to service techs. They are friendly, polite & helpful.
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June 2023 by Kevin Thiry
Katie was great. She stuck with me untill I found exactly what I needed. She spent 6-7 months finding me a truck and would send me pictures of everything that may interest me. It took awhile but she never stopped looking and that is awesome service. I highly recommend her services for finding a vehicle to anyone out there.
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June 2023 by Michelle Plutchak
I had a very stress free experience purchasing my car. Katie A went above and beyond to help me make the right choice. She had everything organized when it came time for the purchase!
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June 2023 by Kaidan Whitehouse
If you want a place that lacks willing communication, then this is the place for you. I had to call to get updated, and not once I ever received an estimate of completion. I then had to call in to work because I was not given a rental car;two people said they would get me a car rental, and the last said I couldn’t get one. In the end, they didn’t fix the problem because I completely irritated by the situation. I do not recommend.
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May 2023 by Eric Leyendecker
Worked with Sam as our salesperson. He was open to discussing what we were looking for and followed up after we had left the lot. Overall the buying process was really easy for me and I'm happy with the car so far.
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May 2023 by daniel kapp
I had 3.5 Hours wasted here to program keys to a 2000 F-250 (Excursion), I was quoted $65, I had already programmed fobs and had one key that worked, I had two keys that still needed to be programmed, but they were cheaper ebay's that I belived could work, that I had already gotten cut.They attempted to program the keys I provided, and then informed me afterwords that it failed and the vehicle was bricked, and that my original key wouldn't work either.A.K.A. I WAS TRAPPED HERE. They made up a story where they had to go to another of their locations to get the keys. They then charged me $70 more to get "new" keys that still had the ACE HARDWARE logo on them. THANKS I WILL NEVER BE BACK!TLDR: They grossly wasted my time for a quick 10 min job, and did not inform me before proceeding of possible consequences. I would of gone and purchased higher quality keys before committing had I been informed of this, as what they provided me with actually look cheaper than what I was attempting to get programed.
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May 2023 by Alyssa Villers
After a rough start to my repair the staff went out of their way to make the mix right and a nightmare of a headache into a glimmer of light. My ACM went out and put in a new part which was faulty but made it clear another would be put in at no charge plus loaned me a car to use while they fix mine for the evening which was my son's birthday. He was so excited when I showed up and he was still able to make it to his birthday party. Thanks Ford of Marinette
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April 2023 by Brad “Butch” Colburn
Went and test drove an F150 with a buddy who's looking for a new truck. Nice dealership and sales people. Hended up buying the truck and they've been great addressing any issues he's had!
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April 2023 by Rinaldo Catria
I just picked up my ‘23 Bronco Raptor. Everyone at Town & Country Ford, Quinnesec. ,Mi. was first class. Ask for salesperson Cody Moon. He really knows his stuff. Great to deal with.
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April 2023 by Kenneth Kramer
Just bought a used F150 and I am very happy with the truck and the after the sale service!?
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January 2023 by Joelle Mizgalski
Katelyn and the team went above and beyond in my purchase! Was one of the top best dealership experiences I have. Thank you again!
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January 2023 by Sandra Teske
The employees are wonderful! They were friendly and knowledgeable throughout our vehicle ordering and purchasing. We will always go here for our cars.
