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March 2023 by Jen Morrison
They do an okay job with the initial fence install, but if you ever need and service follow up be prepared to pay an arm and a leg and wait a long time. We waited over a year for a gate repair and they tried to charge close to $2000 for the adjustment. This adjustment took 1 hour to complete with no new parts or supplies used other than 1 small bag of cement. They don't pick up the phone or answer emails if you ask for a repair when a tree falls on your fence. You might get an email 7-10 days later saying they'll "take a look." Amerifence is quicker, cheaper and provides better service!
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January 2023 by Jeremy Neuman
Fixed a broken part of my in-laws fence that was no fault of leading edge without hassle. Great follow up and follow through!
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November 2022 by Joe F.
My fence installation remains unfinished, yet they have already taken full payment (north of $15k) and it is nearly impossible to reach their office. When I do, the communication is short, cold, and unprofessional. So they processed payment for an expensive, unfinished project yet somehow you can't reach anyone on the phone, and emails that are acknowledged (rare) are typically not much longer than a sentence. The double gate in my fence needs a drop rod put in to function properly. They weren't able to finish it the day of the main installation so they temporarily used a bungee cord to keep the gate in place. The plan was to return the next week to finish the installation. It has now been 9 weeks, and the gate is still tied to a bungee cord. Despite regular efforts (one way: on my part) to discuss the specific timeline for finishing, I can't get an answer. We stipulated in the contract that the company sticker would not be placed on the fence, but it was anyway. The crew that installed the fence was friendly, but the overall experience has been a challenge. I have been patient but will be filing a complaint with BBB, calling Veridian Homes (a major referral source of theirs), and posting on other forums shortly if this remains unresolved any longer.
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October 2022 by J N
Fixed a broken part of my in-laws fence that was no fault of leading edge without hassle. Great follow up and follow through!
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May 2022 by Laurie
The overall experience was excellent. From the moment they came for the initial consultation, from the follow up service that was needed when I changed my mind about the fence requirements and they had to re-do the quote, to when they handled all the paperwork seamlessly that Veridian Homes requires, they were always pleasant and responsive. The timelines they gave for all aspects of the fence materials, construction, and follow up service were accurate and met. I was very happy with the appearance of the fence afterwards. It was beautiful. I did not shop other competitors for pricing, but I believe for the quality of the job and materials and the labor involved it seem to be a more than reasonable price.Update in 2022:There was a strong wind that blew furniture off of my neighbor's patio and also separated part of a panel of my fence. I had requested that some adjustments be made and they answered my call and said they would be out within a week! 7 years after the initial installation!!They could not be a better company to do business with, both during and after the sale!!
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May 2022 by Andrea Fink
We have been waiting since last fall for our fence, which would be fine since they couldn't get the parts in before snowfall but trying to get in contact with them or have them follow up/let us know what's going on is abysmal. Literally weeks before you hear back again and for a service that's 10k+ this is absolutely unacceptable. We will be contacting Veridian to let them know their subcontractors is subpar.
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April 2022 by Laurie W.
The overall experience was excellent. From the moment they came for the initial consultation, from the follow up service that was needed when I changed my mind about the fence requirements and they had to re-do the quote, to when they handled all the paperwork seamlessly that Veridian Homes requires, they were always pleasant and responsive. The timelines they gave for all aspects of the fence materials, construction, and follow up service were accurate and met. I was very happy with the appearance of the fence afterwards. It was beautiful. I did not shop other competitors for pricing, but I believe for the quality of the job and materials and the labor involved it seem to be a more than reasonable price. Update in 2022: There was a strong wind that blew furniture off of my neighbor's patio and also separated part of a panel of my fence. I had requested that some adjustments be made and they answered my call and said they would be out within a week! 7 years after the initial installation!! They could not be a better company to do business with, both during and after the sale.
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April 2022 by Jo Olson
Set up a mid-January appointment to get an estimate for our HOA project. Appointment day/time came and went with no contact. 6 days later I reached out & company VP/Treasurer was apologetic that they’d been to a fence convention and their flight was delayed and the airport had “mediocre” internet connection. Appointment was then rescheduled to mid-February. Scott showed up on time, we chatted about the project and I provided an example of what the HOA’s considering. Scott understood our needs and said he’d check his supplier’s catalogue for what they offer/price etc. 9 days (a Friday) after Scott’s meeting, I emailed VP/Treasurer — hadn’t seen a bid for the project & the HOA board was meeting the following Wednesday. By email the Tuesday before the board meeting VP/T: “He will not have it ready until tomorrow. We are a bit behind schedule as our office was under renovation for the last 3 weeks.”It’s almost mid-March and “Tomorrow”’s bid has yet to arrive in my inbox . “Good is not enough, we are excellent”, yes, at ghosting approximately $10,000 job!
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September 2021 by Courtney T
Our new fence looks fabulous! And the crew that came to install it was very nice and got it done super quickly! There are some delays with COVID and the supply chain, but that is something that is out of everyone's control these days.
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July 2021 by Paula Lenius
It's been three years since Leading Edge put in our chain link fence and it looks as perfect as the day it went in! They were so easy to work with and even did some special wood gates for our deck, which work/look fantastic too. I highly recommend them.
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June 2021 by Erin Golden
We worked with Leading Edge to replace a fence that we were not happy with and I am so pleased with their work! The guys who came out to do the work were professional, honest, and efficient. By afternoon on the first day the old fence was gone and the new posts were in. I was also impressed with the communication about any possible delays or anything that they felt required our input.Took a little time to get a hold of them for a quote, considering how popular they are, but worth it! Highly recommend them for any fencing needs you may have.
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May 2021 by Edward V.
We had 5 companies bid on our backyard privacy fence. Leading edge came in with the best questions, the best insights, the best attitude, and a totally reasonable price. They just finished yesterday and my family is loving our new backyard look and privacy. One example of thier excellence: after day 1 of the install I noticed one cedar plank that was probably the bottom of the pallet, a little marked up had been installed in a particularly viewable area. I went outside early on day 2 to mention it and it was already replaced. Pretty awesome.
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October 2020 by Ann-Marie Schmidt
we had our fence put in yesterday, we cant be any happier with the outcome! It's gorgeous!! The installation was professional and everyone involved were so kind and knowledgeable. I highly recommend this company to anyone that needs a fence!
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July 2020 by Katelyn Kruse
Highly recommend Leading Edge. I was sad to be replacing an old custom cedar fence that previous owners had installed. It must have cost a fortune so I was expecting to downgrade... Instead, I love my new fence even more and it is absolutely beautiful! Megan and Kyle were incredibly responsive, understanding and easy to work with. The crew was great too!
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July 2020 by Nicholas Gilmore
Awesome crew, great buying experience, for a good price. We love our new fence and would highly recommend Leading Edge!
