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February 2024 by Leslie Kortuem (Likyoon#1331)
Had a great salesman. Help us pick out our new dishwasher.
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November 2023 by Carroll Jenkins
Staff was knowledgeable and friendly! Delivery was on time! Delivery guys were great! And salesman followed up to make sure my mom was happy with her Purchase!
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October 2023 by LeAnna Hills
Shannon was the BEST! She was very helpful and patient with me and all my questions.
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September 2023 by Chris Feltz
After Jason asked a few questions about price point & what type of refrigerator we would like, we narrowed down our search quite quickly. He was so helpful with other questions. We are also impressed that there is service after the sale. We needed a new fridge asap & he helped us out.
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July 2023 by Kaile K.
My boyfriend and I came in just browsing new beds because we needed one relatively soon. As we were trying out a purple mattress the amazing salesman Brandon came up to us asking if he could help us look for anything. When we told him a bed and our problems he asked our budget and showed us a couple beds. The first bed was alright but could be improved and with that little knowledge knew exactly what we needed. He showed us 1 other bed and it was perfect. Super comfortable and supported us in every way. We decided to wait a week to be sure and gave us his cell number to let him know if we were coming in. He got back to my message pretty quick and was at the front of the store waiting to greet us. We went over the beds again and he offered us an option to save a couple hundred dollars by showing us platform bed frames and boy are we glad we went with a platform frame. We were able to take the frame home right away and it was super easy to put together. The next week we came in put the rest of the money down and got to leave with our new mattress. He also recommended a cooling mattress protector because we are hot sleepers and boy oh boy does it work. He also offered advice on good cooling sheets. First time in YEARS I haven't woken up in pain. This mattress has truly helped my chronic back pain. If I could give 10 stars I would. Thanks again Brandon we are truly happy with our purchase and will be back!
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July 2023 by Steven Fischer
The store had a good selection of goods, which it made it easy to find what we were looking for.
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May 2023 by James Hills
We have purchased from this store numerous times and have always had very good, friendly service. Prices are very competitive. Staff is always very accommodating.
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May 2023 by Andrea Wirkus
Rick was the best !!! Very helpful and kept my little cousin busy while I did my paperwork will definitely be back
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May 2023 by Alicia Daniel
All of the staff are super friendly! Andy and Shannon, also went above and beyond to find a bed that met my bed and was affordable. Save yourself some time and hassle, and just go here!
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April 2023 by Mohkin
Placing a review for my Grandma. Ashley you get a 1 star for:- Poor customer relationship; she called the sales rep that she bought from and never got a call back.- 4 months after her purchase, her "special order" couch wasn't even what she ordered and it wasn't even the same color as the recliner. Anybody who cared even a little would've seen that (Hey sign me up for a $3k+ mismatch furniture set - said no one)- Because it was "special order", now she has no idea when she will actually receive what she paid for; the lady whom she talked with also has no idea, not even a guestimate.- When you drop the ball this bad and you don't do anything sufficient to make up for it (free shipping doesn't cut it), just goes to show how much you care for your customers. You need to be about your customer and not the sale.- Hopefully this couch shows up sooner rather than later, if it shows up at all at this point. She will definitely not be a returning customer.
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April 2023 by Wayne Oblender
Quick and easy experience. Mark was helpful and knowledgeable about our new washing machine. Great service!
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February 2023 by Becky
The staff here is super friendly and very helpful as well. Shoutout to Chloe! She was a great salesperson in helping me with my purchase.
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February 2023 by Carol Adler
My refrigerator died on Friday night while hosting a family gathering. Went to Furniture &Appliance mart on Saturday morning and Jason was super helpful. Was able to purchase a great model and he arranged for delivery on Sunday morning. Wow. Just excellent. The sales process could not have been better.However, the unit had some dents and scratches which the delivery guys pointed out and also said a service ticket had already been created for the fix. Again excellent service.My current concern is the service department is overwhelmed and I have not been able to confirm my situation as they do not return calls. As it happens I also purchased range from same manufacturer as it was on sale and existing range was on schedule for service visit. I tried several times to call to cancel service and get a refund of service deposit. On the day of service the tech did call in advance and I told him the issues. He was very pleasant and said he would take care of it - which he did. Great service! I hope the rest works out.
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February 2023 by Lisa Tannert
Very professional and knowledgeable. No pressure sales. We purchased what we needed and will be back!
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January 2023 by De Crawford
Wonderful experience.... Andrew knew exactly how to help people, the PR was great. I can't rave enough about it plus I got a fantastic mattress at a good price...Thank you
