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April 2023 by Josh Ludwig
I have worked with both Tonya and Jodi many times and they are FANTASTIC!! They are there to help whenever you need them
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March 2023 by Joseph Burchardt
After a few calls to sort things out, much improved. Good people, just the occasional hiccups in the system. But overall a good group. Thanks!
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November 2022 by Tony Suda
My family has been dealing with VCCU for many years. Jodi was excellent in getting a loan arranged for my grandson and his family. Thanks to Jodi and the entire VCCU Team for making this a positive experience, especially for a first home buyer. She worked with the realtor, title company, etc. to make it all painless.
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April 2022 by Yolanda Aguilera
I originally spoke with Jodi on a Tuesday inquiring about a loan. I provided Jodi with the information needed such as, amount and reason for the loan. In conversation, we discussed possible loan terms and rates. She said she would get back to be in the next day or so. I did not hear back from her until Friday morning through an email. She did not take any notes as to the dollar amount requested or the reason for the loan. I once again provided her with the necessary information. After not hearing from her once more. I reached out to Tonya Rocha, and she let me know that I was denied for the loan (which is fine). Almost a month later I still haven't received an Adverse Action. I had to call in and request one to be sent for my records. I'm not upset about being denied for a loan. I completely understand why I was turned down. I'm just not impressed with Jodi's customer service and lack of communication. On that note, I have worked with Valley Communities in the past, specifically with Tonya Rocha and had a great experience!
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April 2021 by Hannelies Sanford
Best place around! Every employee knows you by first name almost instantly! Great loan experiences even though my credit score needed work. Everyone is so pleasant and goes above and beyond to help you!
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January 2021 by John E. Van Barriger
Tanya Brun has been great to work with over the years, and has been especially helpful with our business and issues surrounding banking and out-of-country funds. Plus, she saved us considerable grief when I incorrectly listed our account number on an online site and had left to go to on a wilderness trip at the time. She's always professional and kind, and we look forward to saying hello to her when we stop in at VCCU. Thanks for all of your great work!
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October 2020 by April
Excellent friendly service the minute you walk in from the teller line.I've also worked with Jodi Griepentrog for auto and home loans for years. It's always a quick and easy process and it's easy to get a hold of her.
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September 2020 by Abby Karch
Jodi is the absolute best to work with! She has always gotten us prompt responses to any questions we have had about loans. Top-notch customer service! Would recommend her/VCCU to anyone looking for a loan.
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June 2020 by Angela Rinka
Excellent company to do business with! Highly recommend Jodi!
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April 2020 by Hansen Schilling
Jodi and the staff at Valley Communities Credit Union in Marshfield, consistently go above and beyond for us. It feels like how banks use to be (like on the set of Cheers, you know "where everybody knows your name and treat you like family".) I tell everyone who will listen that they need to switch to this Credit Union location! Keep up the great work VCCU Marshfield!
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April 2020 by MaryKay Prust
I have been going to this credit union for a long time, the people there are fantastic!! Amber, goes way above her call of duty. she has helped me do a lot of things that a 63-year-old has a hard time figuring out!! thank you so much for the wonderful employees that you have there!
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April 2020 by John Van Writer
Tanya Brun has been great to work with over the years, and has been especially helpful with our business and issues surrounding banking and out-of-country funds. Plus, she saved us considerable grief when I incorrectly listed our account number on an online site and had left to go to on a wilderness trip at the time. She's always professional and kind, and we look forward to saying hello to her when we stop in at VCCU. Thanks for all of your great work!
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April 2020 by Bailey Matis
The entire staff at VCCU-Marshfield are very professional and a pleasure to deal with. Jodi Griepentrog who is the branch manager and who has always helped my with my lending needs is amazing. She is friendly, very knowledgeable and treats me like a member and not just a number. She is why I choose a credit union over a bank. We even were able to seamlessly complete my lending needs through the drive-thru during the virus quarantine.
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March 2020 by Dianne Puzz
Jodi is very good at her position. She had everything ready to go when we arrived to sign up for our auto loan. Very friendly and professional.And she explained everything so we all understood everything. Always has a smile.
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March 2020 by Kassie Morzewski
I know every time I come here, I get great service and a smile! Brittanee and the others can light up the whole room! ? highly recommend banking here!
