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“I recently had the pleasure of working with Craig Johnson at our local Caterpillar dealer parts Department, and I couldn't be more impressed with the level of service and expertise he provided. From the moment I walked in, Craig went above and beyond to ensure that my needs were not only met but exceeded.What truly set Mr. Johnson apart was his dedication to customer satisfaction. He took the time to listen to my specific requirements and concerns, ensuring that I received precisely what I needed for the job at hand. His friendly demeanor and willingness to assist made me feel valued as a customer, and I left the dealership with the utmost confidence in my purchase.”
“Great customer service, kind, and friendly, understanding and outgoing, 10/10 highly recommended. It was a guy and females that helped me, I dropped off my U-Haul July 3,2024 and was so thankful to have had these amazing people help me.”
“This experience was definitely a positive one for me. The service in picking up the truck was great and the truck was in stellar condition - actually brand new. Also, whoever helped me on the phone before the rental for the confirmation worked with me to make sure I had the right sized truck for what we needed. I have rented from Enterprise truck before and, while I cannot say that I haven't had any issues, the customer service has always been great. I recommend them highly over other companies.”
“Great process using one of their rentals. Corporate check in process was easy. Shop was open right on time and got me going efficiently. Drop off was just as streamlined. Employee was very nice and helpful. Great place to do business with. Thanks and nice work!”
“Now this is a ryder the mechanics here are bad as. In and out 35min on a ac compressor. Clean they even have free coffee and showers. For drivers to relax. Thank you so much. If you're in this area totally swing in and get some great service. These guys are the best totally rocks.”
“ABSOLUTELY 100% DO NOT SLEEP ON THIS PLACE!!! Great staff. Great service. They made my storage rental and one way drop off change of location as easy as freaking possible. If they would've had a tip jar I would've jammed that bad boy up with a couple of $20s. That's the level of happy I am with this experience. Keep crushing it you crazy kids. I'll 100% be back...mainly because my stuff is there, but YOU KNOW WHAT I MEAN LOLOLOLOLOLOLOL”
“I think a lot of the issues that people have with Budget are not the fault of this location. The corporate phone numbers and support are worthless, but again, that's not the fault of the people at this location.I was originally charged an extra day for my rental and after calling the corporate customer support number four different times, I found that they were all helpless. So, I called this location (where I dropped my truck off) and the kind person who answered solved my problem within five minutes.Would've been five stars if I wasn't charged the extra day, but they were very helpful in getting the issue resolved quickly, so 4/5.”
“I want to thank all of you that have come to my location! If it wasn't for you I wouldn't have been able to help you out in any way that I could. I hope that any experiences you have with Avis and Budget in the future are just as good as what I provided you! Thank you!”
7AM - 7PM
602 W Washington Ave, Madison
Truck Rentals
“Excellent customer service. The trailer I picked up had some issues, but the staff called a contractor who replaced the tires at no charge so I could complete my move. Excellent overall and all U-Haul employees were very nice.”
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“Excellent Truck shop All Around! Very knowledgeable staff who gets the jobs done at a very reasonable price. Everyone that I have met from the techs to the office staff have been genuine people who are great to be around. Tyler is always on point and gets things quick when needed. He keeps us well informed throughout the job and we couldn't be happier with his work. Kayla is great all around and always super accommodating. Shelley is awesome and we always enjoy seeing her when we stop in. Justin is a great tech who knows trucks from headlight to bumper and gets the job done right. Great Team all around and always a great experience when we come here. Thanks again for everything you guys do!”