Black River Diamond Company in Medford, Wisconsin is quickly becoming Taylor County's top choice for engagement, wedding, and fine jewelry. Customers consistently praise the business for its excellent customer service, knowledgeable and friendly staff, and comfortable, relaxed atmosphere. First-time visitors are immediately greeted by pleasant, helpful salespeople who assist them in finding the perfect jewelry pieces, whether for a purchase or repair. The staff is described as professional, informative, and never pushy. Customers feel their experience is undeniably better at Black River Diamond Company compared to other local jewelers. The business offers a wide selection of beautiful jewelry and provides reliable repair services. Customers have had rings resized, soldered, and prongs fixed, all with accurate turnaround times and quality results. Overall, Black River Diamond Company is known for its commitment to superior customer care and delivering a pleasant, stress-free shopping experience.
Ingrid was absolutely wonderful and knowledgeable about the pieces of jewelry I wanted to purchase. She helped from start to finish and the gifts I purchased for others and myself were so well received!
February 2026
I do like the friendly and knowledgeable staff along with the willingness to help without being pushy. It’s always been a comfortable atmosphere and has shown professionalism.
February 2026
very friendly staff they were very helpful with my purchase
