Victra, a Verizon Authorized Retailer in Medford, WI, is known for its excellent customer service and knowledgeable staff. Customers praise the store employees for being friendly, helpful, and easy to work with. One customer highlighted Aaron's outstanding service, describing how he made the process smooth, handled difficult situations, and even helped with camera settings after setting up a new phone. Another customer appreciated Alexis for her great suggestions and assistance in transferring apps to a new device, noting her non-pushy approach. The store's staff consistently provides clear explanations, answers questions thoroughly, and offers great deals on new phones. Customers also appreciate the long-term relationship they have with the store, citing over 18 years of positive experiences. The team is dedicated to connecting customers with the right wireless devices, accessories, and protection plans. Overall, Victra in Medford strives to create a trustworthy, friendly, and fun environment, making every visit a positive experience.