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“Awesome customer service. Everything is neat and well organized. There's a very large section of hardware and it's well organized. Everyone was super helpful and polite. I love that you can get in, get help, and get what you need super quick. This hardware store better than big box stores! Prices are reasonable too.”
“They did a fantastic job helping me find the stuff I needed. I was walking in the middle of the store and an older gentlemen came up to me and took me to my product I needed. Everyone there was very friendly and do a splendid job.”
“I had to find a tool that I could not remember the name of, I knew what it was used for but could not for the life of me name it. The staff was friendly and knowledgeable, never made me feel stupid for not being able to name a tool. We were able to find the snap ring pliers that I needed! Highly recommend this location!”
“Bought my Ego lawnmower a year ago from a different retailer. Not able to get mulching blades off to sharpen so I took the mower into Kitz and Pfeil in Menasha on a whim and was in and out in under an hour with new blades replaced and old blades sent in to get sharpened. Thank you Steve for your help today! Will definitely be sharing my story and highly recommend the Menasha store.”
“The gentleman at the counter was very helpful and friendly. He explained everything about how to operate the machine I was renting, and loaded it into my car. When I returned he asked if there were any problems and unloaded from my car. It was a great experience and I will gladly rent from them again.”
“Awesome Team to do Business with! This is a SUPER COOL STORE that has pretty much any item you can think of and everything is very well priced. There are a lot of one of a kind statues and artwork along with industrial trucking equipment and even office supplies. Elaine was awesome to work with!! I really appreciate the whole teams help! Thanks again guys!”
“If Todd is working in the parts department you won't be disappointed.
Very friendly and knowledgeable, great experience each time I need help with parts.”
“Nice Clean strore. Well organized, with decent android application that can help you locate the items on your list. The staff is very helpful and friendly if the app location is off. Always like chatting with Mark, but haven't seen him around lately.”
“Service was good. Was looking for a 1 inch deck screw.,which they did not have. He suggested stainless steel screw to try. I also needed a t-25 driver, and the hook was empty. He got on the computer, and he said, "Let's look in another place. And they were there.”
“Hardware by Design has the most knowledgeable staff for high-end hardware in the market. I am constantly amazed by their service and would be willing to pay more (even though I get incredible pricing) just to work with them. I won't go anywhere else!”
“Yesterday my wife and I stopped in to purchase a new gas range. I have never purchased a major appliance through HD and we were greeted by Sharon Masters who explained how everything worked. She was very thorough and explained everything. After the purchase she shared her personal stories of cooking for the employees of HD and said nothing but high praise about HD and how they treat their employees so well.
Overall it was an easy and well explained process and will share this experience with many others. We will be back in the future for any other appliance future! Kudos Sharon!”
“Had an amazing experience with Tammy at the customer service counter. She was a champion, handling multiple phone calls and multiple customers all by herself with a helpful and positive attitude. Big thumbs up to Tammy ??”
“Best place around to get tongue and groove/shiplap! You won’t beat the quality or the price. Owners are great to work with and go above and beyond to help you. They even gave me “extra” bf to factor in knots, you won’t get that at a big box store.”
“These guys are the best !! Mike and Evan are always willing to help and have smiles on their faces the whole time. One of those places you wish you could give them more than 5 stars.”
“I would like to recognize Home Depot’s employee Andy, from the outdoor lawn department. Andy came over to assist us while loading mulch into our vehicle. We had a very pleasant shopping experience. Andy was a very positive, pleasant, and happy employee. We really enjoyed working with him and will search him out on future Home Depot visits.”
“I am in the process of rebuilding my Briggs and Stratton snowblower engine. The documentation for the engine model that I'm rebuilding is extremely difficult to find. I ended up calling Krueger's and they (Scott) looked up the torque specs for me. He went way out of his way to help me out (at no cost). I will be giving my small engine business to Kruegers going forward!”
“Whether or not you are a professional contractor or a DIY’er, VPM staff will treat you promptly and professionally. They are extremely helpful and it does not matter if you are simply in need of a single piece of baseboard or a house full. The staff is friendly and the location is convenient. Lastly, the selection of product, in stock or special order, should cover most of your needs if not all, be it doors, railings, trim; the selection is excellent.”
“Convenient selection when needing hardware in the area. Save me a trip to Appleton or Green Bay when working on a project in Hortonville.
Thank you!”
“Jeske Customer Service Department,I want to say how thankful I am that you had a solution to my loose set screws in all my bronze hardware handles. Additionally, the front door is working much better since switching out the inside mechanics upon your recommendation and replacement. But you especially went above and beyond when you replaced the hardware set that I messed up from mis-threading the hole for an upgraded set screw. I fully expected to pay for my mistake in that situation, but your department insisted on replacing the unit. This is the best experience that I can recall when working with a warranty issue!Thanks for your outstanding customer service,Nathan Zachor”
7AM - 5PM
3920 E Endeavor Dr, Appleton
Hardware Stores
“Flatbed unload of rebar was quick! Nice guys in the back outside! Overnight parking in Front of gate or out on street! Enter the East gate…. Start time is 6:30am when guys start showing up…. I waited till a bit after 7am to let the employees flow in and to get going…. They leave at about 5pm”
“The staff at the grand shoot Location, specifically the manager, Noah, went above and beyond to help me. Excellent customer service, great products, really great experience.”
7:30AM - 4:30PM
3400 N Executive Dr, Appleton
Hardware Stores
“This very large and clean store carries all your welding needs. From wire to gas you can find it here. They also carry safety supplies and protective gear for all your safety needs. The store opens early (7:30) and also sells dry ice over the counter.”
“We make a Menards run at least once a month for essentials . And usually another unplanned visit for project or repair supplies. Now that the garden center is open maybe a couple more trips. ?
I bought a beautiful gardenia plant the other day.”
“I just stopped in to check out fencing, 2 young men were there to assist as soon as I walked in. Justin and Marshall were all hands on! They helped figure how many panels, posts etc that I needed. I upgraded from 3 ft. to a 4 ft. with the help from these two. Not all panels were in stock or fit in my vehicle. These two did everything possible to assist me with my situation and it all worked out fine. I am so very happy with service these two men provided!! The knowledge, attention to detail and personable service given to me by these young men was amazing!
Lowes Knows is all I can say!!
Super Satisfied Customer Here!!”
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“This hardware store has some Amazing people working there. The paint guy made me a key from just the broken half with the teeth. Such awesome people that have the answers to your crazy questions! Thank you Bob The paint guy?!”