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October 2023 by Alexander Thom
Tri City Auto made the entire process quick, easy, and stress free for purchasing a vehicle. I asked to test drive the vehicle I liked, drove, and purchased it in under 90 minutes. The salesman was very upfront with costs and fees which were only the dealer fee as I was purchasing out of state. The one month/ 1000 mile warranty addition is entirely worth it just in case, and they will pay out directly immediately 24/7 as long as you call. I cannot recommend them highly enough
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October 2023 by Aaron Kasmarek
It was a great experience overall. The staff was outstanding and not pushy, everyone there treated you with the utmost respect. The best experience I have had in a long time buying a car. I recommend Tri City Auto to anyone. They are the best!
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September 2023 by Dennis B. Knox
This was the most pleasant auto buying experience in my 80 years. We got the car we wanted at a fair price, with the warranty we wanted at the terms we were looking for. Josh was very professional in his dealing with us and made buying our car an enjoyable experience. I would recommend him to anyone looking for a Toyota, Honda or Subaru. You will not be disappointed. Congratulations on a job well done Tri City Auto Sales.
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September 2023 by Luke Zuehls
At first I bought my car from them and the tires were bald, parking brake was broken, water in the tail light, and the AC was making a rattling noise. I had told both salesman about these problems and they did nothing and wouldn’t budge. They said they would top off the fuel for me before selling me the car and they didn’t. The tear off floor mats were left on. On top of all that they charged me for a “mandatory” warranty for 1 month 1,000 miles. I said I don’t want the warranty because there are things wrong with my car right now that need to be fixed.I talked to the owner and he fixed the parking brake, tail light, AC, and he refunded me for the “mandatory” warranty. I told him I would rate 5 star for that.
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September 2023 by Tou Lee
Awesome people here. Knowledgeable and friendly. Went in to look at a truck, test drove it, worked with the sales team, and then finalize the deal with the finance manager, and everything was great. Smooth as it can be. Highly recommend if anyone is in the market for any car. Do not hesitate to give them a call or just stop right in. Car was just as advertised on their website. Will definitely look here again for the next car.
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September 2023 by Du H.
Ever have an "experience" with a business - and when you were done, you not only had buyers remorse - but wanted to take a long hot shower to get the "cooties" off?To be clear - I am happy with my purchase (over $20K), I actually love the car. But these guys are what's wrong with, and has been wrong with cheep, questionable dealers across the country.I actually bought one of my first cars from them (40 years ago). This once strong family business is now run by a "different generation."NEVER. EVER. AGAINToo many other choicesThese guys are actually worse than Bergstrom
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August 2023 by Mary Isaacson
My husband and I have bought TWO cars from Tri City. We were extremely happy with both transaction. Sales people and finance guy (Adam) are very knowledgeable, honest and professional, nothing hidden. In each purchase we chose to purchase an extended warranty. With the first purchase we had an AC issue and a sensor problem. Both issues were taken care of promptly. The repair shop we took the car to (we live 70 miles from Tri City) said it was his BEST experience dealing with a car warranty. Please note, twice we drove 70 MILES to purchase a car from Tri City. If we need another car we will definitely buy it from Tri City Auto Sales LLC!!! I highly recommend Tri City!!!
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August 2023 by Nic
I purchased a wrx sti on June 26th.The interaction was a positive and easy one.I had the vehicle inspected by the subaru dealership and they passed it with flying colors.The price on the vehicle was not negotiable, which I can understand in some scenarios, so Josh was pretty good to me on my trade in.I'd absolutely buy there again.
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August 2023 by Jessica Sigler
Josh and Adam were absolutely amazing to work with. Upfront and honest. We test drove several cars before stopping at tri city. This was by far the best service we received and was honestly the best car buying experience we have had out of all of our cars. They both seem like genuinely great people. We feel confident that we got a good deal. A lady who purchased a car from them the year before and was looking to upgrade even stopped to tell us how awesome they were. So grateful for the wonderful experience and will be back when we are looking to upgrade our other car we will be back.
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August 2023 by V
Very unsatisfied experience with going to pick up a van with a friend. The price of the used van was firm and a bit over KBB. When observing the vehicle, there was broken headlamp, gouges in the sides of the doors, "fresh" paint on the frame in the rear where the bumper paneling was sticking out suspiciously, guy said there are electrical problems with the door locks, and after it all not being mentioned in the condition reported, we finally came to the guy not budging on the price. My friend was rushed into buying the vehicle for his wife and 6 kids. Luckily, I had the eyesight to notice the massive nail sticking out of the tire wall. The sales manager said he is already taking a loss and wouldn't even fix the tire... sorry for your loss, buddy... We left, got some Culver's, and had ourselves a Laugh to make the hour trip for some butter burgers! Well, don't worry about me, folks. I got a free burger and a good feeling for answering the phone call. Give your reliable friend a call next time you go car shopping for your family.And when you get that phone call from your bud saying, "Hey, I'm coming to pick ya up to look at a van for the wife and kids" and say, "heck yeah, lemme grab my coffee and I'll be out in a bit!"I understand the dealership relocated, AND that is no excuse for poor sales service to a hard-working farmer, blue collar worker, and father of 6 beautiful children. I post this hoping this dealership has improved their inspections and gave my buddy a call to apologize for the experience, especially when he showed up with cash in hand for the vehicle. I promise I will change the rating when I hear my buddy get a call.
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June 2023 by Amy Verhagen
One week ago I purchased my second vehicle from Tri-City Auto. Not only did I have a great experience with the friendly owners and staff back in 2017 purchasing my Honda Civic, but the car itself was amazing! Never had any major mechanical issues. So I wanted to upgrade to a bigger vehicle and decided to stick with Honda and now I have a CR-V touring. I love it. Upon purchasing, the AC wasn't working right and they got it on their schedule to bring back a few days later. They got the AC fixed right up, gave me a loaner for the day, so I could get to work, and double checked the brakes for me too. I was happy with the trade deal for the Civic. Overall, honestly I can't recommend them enough. Great to work with, good cars, honest, friendly, and helpful!! Thank you Nicole, Joe, and all the staff:)
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June 2023 by R.P.E.
As someone as myself who really tries to find a reputable dealership with quality cars and honest people, Tri-City is at the very top. Joe, (owner), Josh (sales), and Adam (finance) are all outstanding guys who will not only make sure they find a ride that you’re looking for, but they don’t rely on cheap sales tactics to push you to buy a car, they let you make the decision. I’ve purchased two cars from them, and both have been outstanding transactions. If you’re looking for a quality vehicle with a dealership, that truly cares, Tri-City would be my only choice. They have a variety of vehicles and price points for everyone. Trust can be a lost art with dealerships, but Tri-City stands apart with their integrity and service. Thanks again!
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June 2023 by Wade Yohr
2023- I went in with my friend who was interested in a couple cars and I saw a WRX hatchback, which has been one of my dream cars since I was younger. A few days later i went back and Josh was very helpful and not pushy to make a purchase. We made a deal and Adam did a fantastic job securing me a great financing package. If you are looking for a newer used car that's reliable, I highly recommend going here. They will do their best to ensure that you get a vehicle that fits your needs and wants. Their mechanical teams really knows what they are doing as well.2017 - Awesome service, they allowed us to test drive a range of cars and make some comparisons without trying to push any particular car on us. And were very upfront about the mechanical work that has been done and repairs that have been made,. Definitely would buy a car from them in the future.
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May 2023 by Hayleigh Syring
amazing!! so helpful with buying my first car from a dealership. super helpful and all of the staff was kind, had zero issues in the whole process! went over everything perfectly and went over everything so that i would understand! 10/10 would recommend!!
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May 2023 by jenniferlennette
This is such a wonderful HONEST place. Everyone was so nice and way beyond helpful. I wouldn't hesitate to purchase a vehicle here! I will use them again! Thank you guys!!!
