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January 2024 by Ben Van Zeeland
I formally thought this place was great, and talked very highly of it. I had a monthly wash package and loved it. Had an issue with a wash over a week ago. I spoke with the manager and he was useless. I wrote an email to them detailing the issue, and you think almost a week later they would respond to the email? Nope, nothing, I am very unimpressed with the lack of customer service.
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January 2024 by Nicholas Crisler
My online code would not work after paying for a subscription online. Manager came out and gave me a free premium wash for free to make it right. Excellent service, will be back because of it. Here’s to hoping the code works next time
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January 2024 by DawnK Brown
Best vacuums around. Staff is helpful. It's winter in WI. So depending on weather. If you get a wash etc.
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December 2023 by Chach D
Last 10 times my truck was soaked after. If you can't fix them, charge us less for memberships!!!
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December 2023 by Dawn K Brown
Vacuums work great here. Washed aren't bad either. Free vacums till they close.
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November 2023 by Michael Brunn
Price is good , car is cleaned well. My driver side mirror was knocked off, Report taken but employee but manager never followed up on damage to the mirror
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November 2023 by Neil S
Great wash with unlimited monthly service!
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September 2023 by Carol Schlei
I’m happy with the car wash and customer service. I have a monthly plan and enjoy having a clean car year round?
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September 2023 by Gary Nokleberg
Halfway through the car wash, one of the lower large brushes broke off the machinery and was pulled under my car. The tractor track continued to pull me forward but would then kick me back toward the pickup behind me (which was still being pulled forward into me). It was a dangerous situation, and I felt I couldn't exit my car without injury. I had to wait until the whole car wash had to be shut down and pray that my air bags wouldn't suddenly inflate!The three young workers present were very attentive to my concerns, but the regional manager has been unresponsive for four days. I was told that management knew of the faulty brush mechanism and hadn't found time to fix it before allowing customers into the car wash. I'm now negotiating with insurance companies. It's good that I took photos!Rev. Gary Nokleberg
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July 2023 by Houa Vang
Bad false advertising for your car wash upgrade selections. Screen will ask if you want to upgrade your single car wash to include other features for ONLY $2 more BUT, when selected, instead of ONLY $2 more, it charges $6 more. The clerk had a poor explanation for the error on the screen as well! BE CAREFUL AND BE AWARE of getting ripped off!
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July 2023 by Luke Cahak
Great car wash. Very pleased with the quality of the wash and the prices are fair.
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June 2023 by Timothy Wheeler
Our car had a streak about a foot wide from the front to the back after going through the wash on the least expensive membership wash. Asked for a another wash to remove the streak but instead was told the least expensive membership should not expect clean cars. Have reached out to customer service twice and have not received a response. Tsunami has some positive attributes but this was not their finest moment.
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May 2023 by Aaron B.
No touch free option and the soft touch scrubbers were dirty, left scratches and a bunch of dirt on my car which I didn't love. If you don't mind that then it's good for quick consistent washes. Make sure you get the monthly membership because it is a good deal.
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May 2023 by Dave
Love this place. Does a good job washing g my wife's car. Never had to want more than 10 minutes to get through.
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May 2023 by Summer Rice
So glad i can cancelled my membership. This place closes a lot on random days when it says open on google. You pay monthly for something that you sometimes won’t have access too.
