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February 2024 by Ralph Zahn
Great customer service. Tenisha walked us through the process of and address and policy change.
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February 2024 by K Stringfellow
Melissa Allen agency in the Falls is my 3rd AmFam agent. She & her staff, Tenisha, helped me get my 1099 business insurance policy completed when I was out-of state. Impressive!! Every time I reach out to my insurance agent I get a prompt, accurate & helpful response. Additionally, I dont get oodles of junk mail asking me to buy more coverage. Her office is close to my home, stylish, and on-point. Would highly recommend.
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November 2023 by RicKathi Ericksen
Needed to activate new home insurance for the underwriter financing of our newly construction house. Outstanding service by Tenisha Fleming and team. Quick and responsive to our questions. Glad we have AmFam and the Menomonee Falls, Wi. team on our side.
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September 2023 by Ramel Bly
Very professional! Ms. Fleming return my call and expedited my request once she received it. I would highly recommend using Allen & Associates, American Family Insurance.
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August 2023 by Phyllis McDermott
I had sent in my payment but it was not received on time by the policy due date. She was very helpful in tracking down my payment.
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March 2023 by Henry Borkovitz
Plesant and quick service.
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March 2023 by Jerry Reichard
The AF agent was very knowledgeable and I enjoyed our meeting.
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March 2023 by Kaylee Bahr
I worked with Tenisha Fleming on setting up life insurance for my daughter and I. I had a awesome experience with Tenisha. She was quick with setting everything up and very polite. I was pleased with my quote and policy. I definitely recommend!
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March 2023 by Dontae Fleming
MY EXPERIENCE WAS GETTING A INSURANCE QUOTE FOR MYSELF AND IT WAS ACTUALLY A GOOD ONE AND I DIDNT REALLY KNOW MUCH ABOUT INSURANCE BUT I WAS TAUGHT ALOT BY THE REP AND NOW I UNDERSTAND WHAT IM PAYING FOR AND HOW IT HELPS ME IN THE LONG RUN ALSO I DONT WANT MY FAMILY TO HAVE TO BE STUCK WITH A HUGE FUNERAL COST IF SOMETHING SHOULD HAPPEN TO ME.I HAVE A BETTER UNDERSTANDING OF WHAT LIFE ISURANCE IS
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March 2023 by linda eason
I love American family I been with them for years! All my needs are met! And now that I need more different kinds of insurance they are always there to handle all my needs!! Thanks Melissa Allen you’re doing a great job
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March 2023 by Lenetta Plant
Pleasant, fast, and accurate response.
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March 2023 by Lina Selkridge
Very Nice and Professional. Great Communication! Service is Valued and Appreciated!! Very knowledgeable!
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March 2023 by Robin Shepich
Tenisha Fleming deserves a SHOUT OUT! She is professional, organized, and knowledgeable. Tenisha assisted me through my many hurdles this week. I appreciate good customer service. Thank YOU Tenisha!
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March 2022 by Keesha Slocum
Professional, thorough and extremely helpful and knowledgeable!
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March 2022 by Jessie Tobin
Excellent service! When I needed to very quickly add a car to my policy, Melissa was incredibly responsive. Grateful for their professional service and attention to detail!