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November 2023 by Thomas R.
Just want to say thanks for your professionalism dealing with our emergency on a Friday afternoon at 3pm while traveling through Milwaukee. We were in the area looking at apartments for our daughter. As we were getting ready to head to Chicago for the weekend our daughter's check engine light was flashing and she had no acceleration on the interstate...did I mention this was on a Friday at 3pm??? . Appreciated everything you did for us even though this became a dealership issue. You could have told us you didn't want to look at it because of your busy day but you took the time (on a Friday at 3pm!!) to help an out of towner out not knowing they will be living in the community next year. When our daughter moves to Milwaukee next spring she will only have her car worked on by American Imports. Thank you!TomR and Kate Mc
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November 2023 by Karl Cresca
Had issues with my car. With the check engine light They got it in right away and help me out with a locar. An owner came out and wiped off the snow off my car. Great people to work with.Services: Auto engine diagnostic
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November 2023 by Atiya Powe
They got my oil change done pretty quickly and showed me how my car was doing. They were polite and very helpful.Service: Oil change
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November 2023 by Paul Melnick
I used this company for some extended warranty work on my Santa Fe's sunroof. They were great to work with and did a great job with my service work. I recently needed some follow up on one of the parts, and they promptly took care of that. Torrey and his team are great to work with. I highly recommend using them for your auto service work.Service: General repairs & maintenance
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October 2023 by kenneth vandervest
Great service, friendly people and fair prices! Would definitely recommend them. They charged me a lot less than the dealership and had the repairs done quickly. They even provided a loaner car.Service: Transmission
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October 2023 by Yenh Mikolajewski
We brought our car in for the first time, and we were very impressed with the level of service & care. They are honest and trustworthy and set apart as a company. I highly recommend American Imports for all your car needs!
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September 2023 by Dave Slater
Having lived in a lot of places, one of the first things I've always done is find a solid, honest mechanic. Retired now, and just moved to Germantown, that was more important than ever. American Imports is now my new go-to garage. Clean shop and waiting area; friendly and informative staff; thorough and capable work at a fair price; and, a hassle-free, late-model loaner vehicle. All of the boxes checked.Services: Steering & suspension repair
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September 2023 by Kimberly Cannon
They did front and rear brakes, oil change, and serpentine belt on my 2012 Toyota Camry LE. When I told others how much $$ EVERYONE told me that it was very reasonably priced. Bre Fairbanks was who we dealt with, and she was marvelous. They have early bird drop off and accommodated my early pick-up time. They are a trusted repair shop for my car bought at CarMax.
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August 2023 by Joe S.
Having lived in a lot of places, one of the first things I've always done is find a solid, honest mechanic. Retired now, and just moved to Germantown, that was more important than ever. American Imports is now my new go-to garage. Clean shop and waiting area; friendly and informative staff; thorough and capable work at a fair price; and, a hassle-free, late-model loaner vehicle. All of the boxes checked.
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August 2023 by Jeff G
Having lived in a lot of places, one of the first things I've always done is find a solid, honest mechanic. Retired now, and just moved to **********, that was more important than ever. American Imports is now my new go-to garage. Clean shop and waiting area; friendly and informative staff; thorough and capable work at a fair price; and, a hassle-free, late-model loaner vehicle. All of the boxes checked.
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August 2023 by LaLeace Thurman
Jeff the owner, who is well Knowledgeable Experienced Professional Mechanic; did a superb job installing Shocks all around, a Tire rotation and Oil change on my Honda HR-V.He and his approachable office staff *Bree* and *Torrey* are very friendly Personable, and Kind people. I like that this Auto Repair Shop has a close-knit community vibe?You can even help yourself to free coffee☕ while you waitThis place is soooooo cool, it's AAA membership approved, very welcoming, and upbeat. The music? being played? on Pandora ? is Nostalgic: like living in a 80's Time Capsule?I'm glad I had my vehicle? serviced here.
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August 2023 by Kevin Liberto
American Imports did a fantastic job fixing my vehicle. I would Highly recommend this company to take care of all your car needs. . They did a great job and a very fair price.Service: Steering & suspension repair
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August 2023 by Alexei Tchesnokov
I can’t explain how happy I am with American Imports! They literally saved our family vacation trip to camping in National Parks in Utah, Colorado and Nevada this August. Our car got suddenly and very seriously broken just literally a couple of days before the planned trip. The car was totally inoperable. All reservations have been made 6 months in advance. The professionals at American Imports were able to fix the car and bring it to a great shape ready for the long trip just on time within a few days. Thank you! I always trust American Imports with all maintenance and repairs needed for my cars. I have been using American Imports for years now and I have never been disappointed! Thank you a lot!Services: Auto body & trim repair
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August 2023 by Ian Wiese
I'm incredibly grateful to have found an exceptionally reliable auto shop that truly exemplifies integrity and character. From the very first moment that I reached out, the staff was incredibly understanding, communicative, and insightful. Their online quotation system is brilliant for clearly articulating what needs to be repaired, why, and giving you a 'guilt free' way to choose your services all through their web portal. I wouldn't even consider going anywhere else!Services: Air & cabin filter replacement
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August 2023 by Jabberwocky727
I stopped in 15 minutes to close without an appointment, looking for assistance with a blown fuse in my car (wasn't expecting much given the time I arrived) and the manager Torrey was able to help me out by replacing the fuse for me right then. Didn't even charge me, even though I was happy to pay. Honestly amazing service and I'd never even been there before. Both Torrey and the woman working the front desk (didn't catch her name) were awesome and eager to help, even with it being so close to closing. I'll be back for sure, I've been looking for a new car repair shop in the area.Service: Electrical repair
