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December 2023 by Cindy Prendergast
Christina was extremely helpful throughout the time that I rented a storage unit. She was responsive, helpful and patient when my move out date changed unexpectedly.The only concern I had was that the price increased significantly without notice in the 10 months that I had the space.
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December 2023 by Will Then
this is not a family owned company, they are a big investment firmthey will move you in really cheap and before you know it your rent will skyrocket
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October 2023 by Latreace Durley
Christina was a great help with teaching me how to bid on auction units very professional pleasant attitude
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October 2023 by King Kai
Wonderful customer service from Christina Malone, accurate information and a great sense of humor!
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August 2023 by Carol Kaminski
Signed up by phone yesterday. Everything seemed to be going well. Right now my sister is there with items meant for the unit. They didn't bother to give us the access code to the door behind which are 4 units, one of which is ours. No one to ask. Will be spending extra money on additional time for rental vehicle.Kinda important, dontcha think?
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May 2023 by Dan Muehlenbach
Christina was great! She identified my storage needs and gave me a couple options with extremely helpful tips! I really appreciated her friendly customer service and positive attitude!
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April 2023 by erik schultz
Good storage units. The downside is that their prices keep going up. I started with a good rate for about 3 months. Since then the rate went up by about $50 dollars each year after. I've had my unit for two years and the price went up about $100 since I first got the unit. I would not recommend them because of this continuous raising of monthly rates.
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January 2023 by Jennifer Rau
Great prices for storage. Also like that my unit has a light inside so when I stop by at dusk there is a light to see inside my unit.
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December 2022 by Chris Arntz
YOU COOPERATE AMERICA, I have been a customer here for at least 10 years and you keep raising my rent $25.00 at a time 4 increases since you took over, that is of Nov. 30 now you want $275 a month for a 20X20 plus $14.00 for insurance mandatory. So I tell you I am moving out and you can offer a discount for $200 a month if I move to a different unit 20X20 ??? What is wrong with you people ?? Small business man is sick of your bull%%%%, It used to be about a strong relationship and customer service, but apparently this does not matter anymore with a nationwide company. RENT local from a independent that might care about you...Sincerely, I WILL NEVER BE BACKPS: BLAME IT ON COVID, LMFAO.......
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December 2022 by Akelius Armstrong
The staff were very helpful and easy to work with.
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November 2022 by Walter Wright
Seemed to work out ok. Although I question if charges are correct. I need to follow up again.
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October 2022 by Joshua Vang
Quick service and got my unit within 30mins!
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September 2022 by Jovita Harm
Would not recommend. We paid for a small storage unit and asked multiple times to make sure it was drive up and that we had all the information we needed to get in. They provided us the gate code but never mentioned anything about a second door that we had to get through to actually get to the unit itself. We had movers go from Illinois to Menomenee Falls just to find out we in fact weren’t given all the information and could not enter our unit. The Menomonee Falls location had no office and nobody answered the phones after multiple attempts so we had no choice but to put our things in an empty unit because of how far the movers travelled and our inability to get there. We were only given the other access code 3 days later, which was useless by that point. We were charged for both units despite only using the one that was actually accessible and the company was unwilling to understand our situation and their faults. The company did not help us sort things out or even tell us before the matter that there was an additional door to get through despite us asking over and over again. We removed our things asap and definitely do not trust having our belongings here anymore.
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September 2022 by Senthil Kumar
The prices were great, the staff was always very helpful and made both move in, security and move out very easy.
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July 2022 by Darren Altmayer
Worked with Andrew and process was smooth and perfect. Unit is cleaner than any storage unit I have rented in past. Off to a real good start!!!?
