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December 2021 by shooty65
Previous child care coverage left my wife and I discouraged with the lack of excitement our kids showed at drop off.At Jacob Lane, the kids are happy and excited to see their friends and run into the building at drop off.There is always room for improvement in regards to communication though. There have been times when pre-emptive messaging to parents via the HiMama app would be helpful when the kids have told us of some of the "excitement" for the day.Overall we are happy with the experience.
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December 2021 by Rebecca Debord
I was a little nervous to put my daughter in daycare, especially with Covid. I had heard good things about Kindercare and gave them a call. I am so glad I did. My baby girl always comes out smiling.She even started walking in by herself (which is a big step for both of us).The app they have is super helpful. They give you pictures/videos and up today information about food, naps, ect.There is open communication with teachers and the director; whether it is by phone or email. If I have a question I know it will be answered quickly and accurately.They have great standards in place for Covid.I could not be happier with the care my baby girl receives.
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December 2020 by Sarah Holdorf
My daughter and I love Jacob Lane KinderCare. She gets very excited when she sees all of her teachers! Staff is very friendly and great at communicating. I know my child is well taken care of.
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December 2020 by Lindsay Hobart
After seeing a few other daycares before sending our newborn to a daycare back in 2019 we knew it had to be a place we felt comfortable leaving our daughter at. With the app notifications and personal touches the teachers add makes it that much easier for us as parents sending her there!
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December 2020 by Erin Carter
COVID-19 turned everyone’s sense of normalcy upside, however the staff at the Jacob Lane KinderCare have been so helpful in navigating these historic times.I have been impressed with the care, thoughtfulness as well as the proactive and ongoing communication about the KC COVID—19 policies and procedures. I am secure in knowing the daily cleaning practices, staff and classroom procedures aimed at minimizing risk and providing a safe and healthy environment for all. I’m confident the KC team is doing everything to keep my little one (and themselves) safe and healthy. It’s been such a relief to our family as we all navigate the pandemic together.
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December 2020 by SarahAnn Nickel
We moved our daughter to this location after hearing wonderful reviews from a friend who has their child here as well, and they were right! Everyone is so kind, compassionate and we're always greeted by name and with a smile :) they utilize an app so you can keep traxk of what your little one is up to all day. They are so easy to communicate with and are always available to help. I would recommend this center 10 times over!
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December 2020 by jessie wielgosh
After utilizing another day care in the Falls we fell in love with this center! Our son enjoys his teachers and looks forward to going. We know he’s in great hands with his teachers. Building is always clean, and I appreciate the security of the building.
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December 2020 by samuel rogers
After searching for and visiting 7+ daycares, Jacob Lane Kindercare was definitely the best. It's always clean, my toddlers love their instructors, the staff is helpful and I get notifications (ie how much they ate, how their mood is) and pictures everyday.
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December 2020 by Katrina Vlahovich
Great staff that really cares for our kids. Clean, new facilities that encourage lots of physical activity as well as learning. We love sending our kids here and know they are well taken care of everyday!
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December 2020 by Dwayne Buchanan
I have found the services of this institution to be deserving of 100 stars at worst. Their service is amazing, teachers attentive, Directors always engaging and the facility the cleanest I have ever experienced. It is without reservations that I would recommend this facility to any parent looking for quality childcare.
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December 2020 by Nicole Metcalf
My daughter loves all the teachers. I feel she is in great hands and an amazing value.
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December 2020 by Marin Koebert
We have taken our son here since he was 2 months old (he’s now two years). His teachers provide wonderful learning opportunities daily, share pictures with us, and communicate often and clearly. Amidst COVID, they have initiated a wellness check when you enter which includes a temperature and symptom check for each child and parent. All staff wear masks and they are always extremely welcoming and warm each morning. I feel extremely safe and I know the environment is clean.They also set up unique drop off and pick up times that work for you, which has successfully allowed us to socially distance with other families. I cannot recommend this place enough. If you’re looking for child care, this KinderCare is a wonderful place.
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December 2020 by Hannah Schroeder
Our 2.5 year old son just returned and our 10 week old daughter just started daycare. The transition back has been great! The kiddos temps are checked upon entering the front door and from there they are escorted to their respective rooms by staff. At the end of the day when my husband picks up, the kiddos are all set and ready to go. I can send messages to their teachers through the app to relay any messages or leave messages with Shona at the front when dropping off. Everything has been very efficient! No need for parents to be in and out of classrooms/ center. All of the staff have been in masks. I was initially worried about the kids going to daycare, but felt very comfortable with them being there after drop off on the first day. Happy they are in good hands!
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December 2020 by Vanessa Shaw
We love taking our daughter to see her friends and the teachers are great! We feel she gets the best care from them while we can focus on work. We are excited to watch her grow with them!They take time to make sure my daughter is safe during this pandemic. I feel very comfortable with her there!
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December 2020 by Mike Foti
Jacobs Lane Kindercare has only been great for our 2 daughters. Teachers are friendly and really care about the children at the center. Can't say enough about Shona and Jess as well. Have to be the best directors around and care about every child at that center. This is the second daycare location for our first after a very frustrating experience at the first location. She absolutely loves here and is always talking about the teachers and other kids in her classroom on the way home and at home. She can't wait to get to daycare in the morning. They are really taking COVID very seriously as well and the safety precautions put us at ease a bit. Thank you for what you do for our kids!!
