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February 2024 by Haley
Store hours posted on window say open at 10am and doors didn’t open until 10 minutes after. The store manager was texting DURING mine and others transactions. Unfriendly and bad customer service. Leaning on the counter the entire time.
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February 2024 by Colleen Booth
I ordered a product online and paid for it. I then checked the hours of operation for pickup because I was traveling 1/2 hour to pick up my item - the Joann in my area didn’t carry the product. They were supposed to be open until 9pm but when I got there at 6:15pm the hours posted on the door were 10-6. They had changed and not posted online. Three employees were locking the door and I asked if they could please just grab my paid for pkg but was told a flat out “no” by the person holding the key. I told her I travelled a half hour to get my item based on the hours online but she couldn’t have cared less. I was so angry- it would have been just a kindness thing on her part to grab the paid for pkg for me. Never will I go there again- except tomorrow to pick up my item.?
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February 2024 by Isabella Erdman
Store hours are 10am to 6pm. Please update online. I’ve wasted 3 trips.
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February 2024 by SHARON LEITNER
Great pricing
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November 2023 by Meg Zimont
Store hours are incorrect, so after driving 30 minutes I was turned away.When I called to kindly recommend that they update their hours online, someone answered, said “we’re closed” and hung up on me.The phone recording also lists longer hours, as does the website but none are accurate. The Customer Service option on the website is broken as well lol. What a mess.
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August 2023 by Carolyn Walker
Great prices and good customer service ?
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June 2023 by Lana Wiza
The staff is knowledgeable and very friendly. All of my questions were answered beyond my expectations! I love this store as they always have what I need and if not staff is helpful to find it with suggestions elsewhere. Thank you to the wonderful people who work at the Menominee Falls location!!
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June 2023 by Bren Trider
We had several yards of Blizzard Fleece to cut.....the two ladies at the cut counter were awesome and fast! They got held up by the bar codes not being able to be read then lots of key punching into a little screened hand held instrument. I felt sorry! This store has alot of choices and stock in a whole bunch of crafts/projects! -and it was so organized!Thank you for a great experience and visit! ??♀️
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April 2023 by Lorenzo Wadlington
Please stop watching me like a hawk, just because I'm Black doesn't mean I'm coming to steal. I have money to spend at your business. ?
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April 2023 by Jackie Krueger
Sub quality quilt fabrics. Coupon traps. Understaffed.
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February 2023 by Rock Abelle
Great supplies, clean store, staff are always friendly, and decent prices.
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November 2022 by Torie Lindoerfer
WOW, Jackie and Kim helped my husband and I out today…and they really made my day! I was thrilled to talk to employees that really knew their stuff and shared excitement over my project with me. We are making a costume for the Renaissance faire, corset, skirt, vest and all. Kim was so knowledgeable about her fabrics and directed us to the appropriate materials with a smile on her face. Next up was Jackie in hardware, who was super excited to help us because she is a historian, who studied the Renaissance/medieval period in school. Can you say perfect?!? She helped me pick out time appropriate “bling” to compliment my outfit. Her color coordination is on point!I usually don’t do reviews, but I had to show my appreciation to these amazing women in someway. Thank you!!
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October 2022 by P. THUMANN
Prices high but so is quality & selection quantity. Fiskar scissors shopped for & purchased.
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September 2022 by Mark Janetski
Staff was amazing and so friendly. They helped with all my questions and had great knowledge of the products.
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September 2022 by Georgia Cucinello
Good sales! Hard to find something not on sale!
