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August 2023 by Eric K.
Buyer beware, this company's lack of communication after you signA contract will leave you wondering if you've been scammed. You will find that you have been scammed once you receive a change order that you never agreed to. If you choose to sign with this company, be aware that you will not receive what you paid for.
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July 2023 by michael gitter
I developed a minor gutter drainage issue 2 years after a highly satisfactory and professional installation on my home in Brookfield. Ben came to my home after a call into the office, and had the problem corrected before he left. Over the Top stood by their work. They will be my first call for any future work. I highly recommend this group.
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June 2023 by Peter Stamm
We are very happy with the quality of workmanship on our new roof. We were impressed with the care they took during clean up. When cleaning up, they took a significant amount of extra time in the dog kennel with the magnets looking for stray nails. We understand roofing is a messy job and no clean up is perfect, but they absolutely made every effort to do their best. We appreciate the effort.
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May 2023 by Lulu L.
I've reached out for an estimate, got an appointment setup, Rick appeared knowledgeable and experienced, provided his point of view on the issue... that's it. Never got an estimate, reached out to Rick through cell, work, email - kept getting 'working on it' answer for over a month.. company never showed any further interest in my business. Glad i had the experience at the beginning stage, who knows what they would be like to work with if they are unprofessional in just getting an estimate. Even communicating that they are not interested in my business would've been fine with me, but to just not reply and string along, is just bad business practice.
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March 2023 by Summus Properties
Spring of 2022 I had a chimney with bricks falling off, which was allowing water to get behind them and leak to the ceiling of my house. The decision was made between OTT and myself to tear down the chimney at the roof level and replace it with a B vent running to the peak of the house through the attic. The work was done timely and apparently professionally. The communication with their workers left something to be desired, but I got past that issue.This winter I noticed water seeping through the cleanout at the bottom of the chimney in the basement. As I have since found out, a flue liner should have been installed to prevent condensation from forming in the chimney and water leaking on to my basement floor and creating rust stains on the brick (see photo). I am now hiring a different company to clean up the mess left behind.EDIT 3/1/23: The company has contacted me and expressed an interest in fixing the work done by their employees.
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January 2023 by Elton Demeti
Over the course of five months, I have been trying to get the company to complete two projects. Sent signed statement of work documents back in August and September of 2022 on two separate jobs, with 50% of payment included. I have not been successful in getting Over The Top Roofing to put me on the schedule to complete the projects. Per conversation with Nikki, one of the jobs would be completed in December, but after that initial call, she's gone MIA. Unprofessional in communication and poor planning by the scheduler.
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July 2022 by Doying Family
Over the Top did any excellent job repairing our roof after squirls got in. They did the job quickly and cut no coners. Very professional and I would recommend for other roofing jobs.
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April 2022 by Kyle Thompson
In my role as Operations and Maintenance Director, I've worked with several roofing companies over the past 20+ years. Over The Top Roofing is by far is one of the best roofing companies I've ever worked with. They are straight forward, honest, great at communication, and do what they say. I had a forty-five square roof torn off and replaced with new gutters. The project was scheduled to on a Monday and at 7:04 am six workers were in my driveway ready to go! By the end of day Tuesday the roof was replaced with the gutters following shortly after. All this with a great price and fantastic warranty! You can't go wrong with Over The Top!
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October 2021 by Ken Finkel
Had them replace two skylights. Did a great job and Ben was an excellent sales rep.It would have been helpful to understand a little better that we should contact the people that did our roof after the skylight install to see of any roofing work needed to be done due to skylight installation. Also would have been helpful to discuss at the time of placing the order what trim options were - wood trim, paint, etc. We gave them some paint that matched our house exterior - but that was after the windows were delivered (but before installation, thank goodness).I would not hesitate to work with them again.
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October 2021 by Catherine Richardson
This by far has been the best team I have worked with in the last 2 years.We have done a lot of projects in our house and Over the Top showed up when they said they would, they gave us very fair pricing, they cleaned up really well and had lots of great ideas and input. Our finished project looks great and really finishes the space. I wish we could have found Rick and his team sooner to do all of our projects. It feels good to find a contractor who does what they say they are going to do and does it right the first time!
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October 2021 by Gisele Morris
Ben showed up on time for our quote. He explained everything, answered my questions and had samples of different options for gutter guards. We received the quote and immediately knew we wanted to go with Over the Top Roofing and Construction. We based this on the promptness of both Ben and the quote. The material for the gutters and guards was the best we had seen.We paid the down-payment and were told we would be contacted by the scheduler. However, the next day it rained almost every day for the next 2 weeks. We were told they would finish the projects before us and set a date. Within a few days the "gutter team" arrived and took down our old gutters and put in our gutters and guards. The color matched perfectly, they were the larger size we requested and all the downspouts were the right length for our landscape.Best experience ever. We would recommend them Highly. The first rain after the installation showed the gutters could not take the heavy rains without any overpour or leaks!
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October 2021 by Gary W.
Ben the Project Estimator came out for a quote and when he was inspecting the areas that needed the repair he just went ahead and pounded the popped out areas into place at no charge what-so-ever. AAAAA+++++ for this company. We will definitely use this company again without question.
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October 2021 by Garyn Nordyke
Performed an excellent repair of my soffit and facia (better than original). I can highly recommend this company.
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September 2021 by Gary Merkel
Ben the Sales representative was on time, professional, and very knowledgeable. The crew did a great job with the repairs and new gutter installation. I would of given them 5 stars but they need to improve on their cleanup after removal of the old gutters. I found 10 old gutter brackets and a handful of screws in the lawn, patio, driveway, and flower bed surrounding the house. I was most concerned about the screws which can end up in lawn tractor or car tires. Other than that a i'm overallpleased.
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September 2021 by Heidi Meyer Kopp
this is a terrific company and I would highly recommend! My previous roofer laid shingles incorrectly on a portion of my lower roof resulting in major ceiling leak. It took multiple attempts by OTR to figure it out, but they stuck with it - the storms we had 8/7-8/8 - kitchen & NEW ceiling are completely dry!
