-
April 2024 by David W.
zero stars if i could. this place is horrible. missy the obnoxious manager needs to do us all a favor and quit! unit was filthy. we had to clean it. any thanks??? no. then they lied to us about the free month uhaul gave us. completely horrible place and horrid and disgusting manager! if you must use uhaul, avoid this location like the plague!
-
January 2024 by Jerrod Baker
Very nice experience with the desk people. Very nice, very helpful
-
November 2023 by Andrea Vlasis
Great service very clean organized
-
October 2023 by God Zylaa
The old hag misty is useless at her job
-
September 2023 by Vanessa K.
Absolutely horrible, scammers that run this place. Hung up on me after confronting them.Charged for a fuel charge when I returned the truck with more gas than it had when I picked it up. Truck was absolutely disgusting- had to spray with Febreze cause it smelled so bad. No rear view mirror or camera.
-
September 2023 by Vanessa S.
Run by horrible scammers. Do not rent a truck here unless you want to be charged an incorrect fuel charge, even if you return the truck with more gas than what it had when picked up. Had to call every day for a week to get an 'answer' and then be hung up on. Absolutely POS place with unsafe and stinky equipment.
-
August 2023 by Paul Polzer
Picked this as the closest location for a one way rental #92660273. UHaul changed my rental pick up to a 2nd location, and that one was terrible. The truck at this location didn't even have side miorrors, the truck was illegal to drive on the road, and they wouldn't let me rent any of their other vehicles. I had to cancel this rental. Called for a new rental #10457269 and of course no trucks were available close so had to call to get picked up and then call UHaul to schedule another truck rental. My one way had to be changed to a 48 hr. daily rental at another location returning the truck back to this 2nd location.This location was hard to find, & they only had one vehicle that had a tire with a slow leak. Had to stop 5 times in 24 hrs. and fill up the tire. This is the second time I have had rental problems with UHaul. The first time they changed my rental pick up location and time twice in 24 hrs. I had to drive 25 miles out of the way for the truck pick up. They said I would get a $25.00 credit on my account for the hassle, but they never added it to the account. I have one more rental this fall and if it is anything but perfect I will never use UHaul again.
-
July 2023 by Vadim Kaz
Love it . Clean , safe . Nice staff
-
June 2023 by LaShonda H.
I needed to pick up a few more boxes for my move. The first time I ordered for pick up at the U-Haul in Wauwatosa, the Menomonee Falls location was less of a drive for me. However I should have made the drive to Wauwatosa, that team was super helpful and kind; went so far to even help me put all the boxes for my move in my car. When I walked into the Menomonee Falls location, the two women behind the counter didn't even acknowledge I came in. I said good morning and they acted like they didn't hear me. So I asked where were the grand wardrobe boxes, one of them pointed and said over there. I got my two additional boxes and got out of there. If you have the option of this location or going to Wauwatosa, I would make the drive for service over mediocrity any day.
-
May 2023 by Michael
Great service, clean, and well managed. Rented a van, everything was as expected and it was hassle free.
-
March 2023 by Joshua Giese
Another place that lame brain inmates went and stole two 2Terbyte passports from one 1 Terabyte western digital external hard drive and a bunch others go see quick see see if my 44 magnum revolver gets them to call 911 again ps it wasn't mine plausible deniability is Dean Clark name on the unit registered to him and yet they called 911 to jack it again.
-
February 2023 by Stefan Gillis
Absolutely worst company ever go to Home Depot or menards to rent your rentals such a better service!!! This location does not have the correct address so I was late picking up the car and to return the vehicle none of there methods even work and they still billed me for it!! Absolutely worst service ever please go to home depot or menards for your rentals.
-
December 2022 by Shae J
Clean storage facility but make sure that you pay before you get locked out. There were so many units that were tagged and locked out. They have carts available to use for free. There was a strong smell of pesticides which is good and bad.
-
June 2022 by GEORGE F PUMPHREY JR
The space that I was led to believe was available was not. Yet, the staff person was very apologetic and did his best to look for the size I wanted. He put my name on the call list, but I am not that optimistic.
-
June 2022 by enoch timothy
The place was hard to find it has not been updated on google map but the serviceWas great misty helped me with a few moving boxes good customer service
