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March 2024 by Marissa Telderer
I used to take my Amazon returns here and they were super helpful and nice. Now they are trying to make an extra buck off of anyone and everyone. The lady ahead of me brought her return in an Amazon box, they charged her $1.05 for a SINGLE strip of tape to close it. Ridiculous… I brought my taped up box there and the younger gentleman started printing out the label for me till an older woman with black hair and tattoos stopped him and said my box wasn’t good enough. Said that I would have to purchase one of their envelopes for $3.00. Absolutely ridiculous and pathetic. Her attitude was through roof.
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March 2024 by Kathleen Mayber
They don't answer the phones at the location I used. All I get is an answering machine. I've used busier locations and they answer the phones but I don't live in that area anymore. I left a voicemail and still haven't heard anything as of this printing.
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February 2024 by Universe PC LLC
The employee was friendly responsible and she did what she had to do with the situation of me sending the proper way even sometimes the connection of the Wi-Fi was kind of I recommend for the it to check that it was pretty bad at first but then we got it going
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February 2024 by Ha Lucy
Delivery takes too long. I have been waiting for my order for a long time.
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January 2024 by Lynette Shepherd
So thankful for Dave, who was working this morning, and helped me get my box out of my car and into the store. Such awesome service!
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December 2023 by Megan O'Rourke
Great customer service
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October 2023 by Customer Review
I had an excellent experience here. It was Saturday afternoon. Staff were friendly, knowledgeable, efficient, and professional. Great staff and service.
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October 2023 by Bonnie Kureck
I went to this store in Menomonee Falls mid-day. I was helped immediately. There is easy parking directly in front of store which is great for me since I have mobility issues. Altho I didn't see a handicap access, the curb was very low and easy for me to menuever.
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August 2023 by chananyah hawkins
The responses back on these reviews make me nervous to go here for my packages. The owner seems really rude.
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May 2023 by Carmen Morales Rico
I Wlwent to this store last Saturday around 930am, I was assisted immediately and the staff although busy were super friendly. I asked to use my AAA membership for a 10% discount ?. It was super easy. I shipped about 6lbs yo Florida 3 different address and with the discount was a total of 68 dollars no bad at all.
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April 2023 by Ethan Kivela
I don't know if in the history of making reviews I have ever left on based on previous reviews alone. Janet, if you are out there... you made my day better. You brought about laughter and joy. Keep handing out life lessons. The one star reviews are a great read. If I could rate you, I would give you 10 stars!Also, I went to the store today and dropped of a package. I had a more than pleasent visit. ?
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April 2023 by The Artisan
I used the shipping service from this store for the first time this week. Harman and the team there are true professionals. The response time was great. They went out of their way to get my item picked up and shipped very quickly. I will use their service again. I highly recommend them.
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April 2023 by Charles M.
I used this UPS store to ship an artwork I bought at a nearby auction house. They did a great job with the packing. It arrived quickly and safely. The communication was great throughout. I highly recommend.
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April 2023 by P. L.
Have not reviewed a shipper w/my online auctions until now. The UPS Store in Menomonee Falls was a pleasure to deal with. Friendly staff, quick pick up of auction items and overnight delivery. True, it was only the Milwaukee area to Madison, but still, it was picked up/packed and delivered in 2 days. Very satisfied with the service and would recommend to anyone.
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March 2023 by JTK Katz
Great customer service. One of my Amazon returns was left at the Ups store without a scan. I called to see if I left it there and they were holding it and waiting for me to call. They did a great job making sure it was easy for me to get the item returned!
