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January 2024 by Julia G.
PUPPY MILL!!! No responsible breeder will have that many litters at once. The more you look into the place the worse it gets
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October 2023 by Frannie Clark
This is a great place and I have gotten puppies from her. I still have mine and they was always very well taken care of at the store before I got them. I love the puppies and other animals that they have. Everything is always clean and very well taken care of.
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October 2023 by Amanda Hartley
I have been coming to this place since I was a child. I absolutely love it. I have gotten multiple animals from Jean. Dogs. Cats. Bunny's. And many more. I have always been pleased and very happy. The staff has been amazing everytime I have been there. I love going there to see and play with all the animals and will most definitely be going back. Highly recommend
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October 2023 by Ali P
Wow, this place has hit rock bottom. We used to come here all the time when we lived in Menomonie, and loved it. While back visiting, we stopped in to pick something up. Excited to see the pets and what used to be awesome staff, we had no idea we would be walking out disgusted and disrepected. It absolutely reeks in there now, things seem very unsanitary, and the poor animals all look sickly. I immediately got puppy mill vibes this time around. Felt the need to get past the nausea from the smell to give them some love/attention, that they don't seem to get..at least by the person working today. We walked away from what we were going to purchase after being yelled at for picking up a toy, that was lying directly next to the cat cage (which anyone in their right mind would've thought had been placed there for exactly that). This toy appeared to have no tag on it and did not seem to be something for sale. So assuming it was placed there to use to play, we did. Until we were suddenly stopped with "DON'T DO THAT! YOU CAN EITHER BUY IT, OR LEAVE IT ALONE!" Not sure if she was referring to the cat or the toy, but either way the tone used and comment was extremely disrespectful. Really had to bite my tongue for this one. I wont be back, and will be deterring all family and friends in the area from this place. Love supporting small family owned businesses, but this is a sad excuse for that.
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September 2023 by Keith Becker
I bring my puppy in there to get a trim and they shaved it the hair was uneven after they cut it they didn't do a very good job around the ears they didn't do what I asked them to
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May 2023 by Jennifer Hart
The staff are very disrespectful. The animals are always dirty and most of them seem sick. The owner cares more about money than she does about the animals. Very, very sad.
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April 2023 by Matt Herum
My daughter loves her lizard and they always have crickets!
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October 2022 by Jessica W.
I bought a puppy 7 years ago, she is the most special puppy ever, I love her so much I tried to get information on her mother and father so we could get a second puppy..... they couldn't tell me anything about where she came from after I bought her, originally they told me she was part of a litter that the owner had, probably not true and did I mention she was 10 weeks old and 900$. She went blind when she was five and now she is seven and she is going deafBe careful when buying a dog from a pet store because I'm pretty sure my dog is from a puppy mill and she isn't at all what they told me she was when I purchased her.
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September 2022 by Cedar G.
THIS IS A HORRIBLE STORE DO NOT BUY HERE. If you are an animal lover like me (I have owned small pets my entire life and currently have the cutest leopard gecko to ever exist). All of their animals were in improper cages/husbandry. They had 4 leopard geckos (heavily territorial when they lay on each other they are fighting for a warm spot not "cuddling" they are reptiles). Bearded dragons were covered in stress markings. I paid 2.89 for a small count of meal worms and over 4$ for a 50 count of wax worms. I can get that both of those on chewy or dubiaroaches.com for less than 3$ . Buy from an online store. All the animals are mill animals (bred like live stock think of caged chickens life style but your poor puppies + rodents + reptiles). Unprofessional I waited 10 minutes for someone to come to the register. They crammed giant goldfish (foot long and very thick) in a 20 gallon aquarium they couldn't even turn around in properly. They also had a terrarium of crickets just slipping off a box. I never thought I would find a pet store worse than petco but congrats to this business! Somehow they did it!! They also overcharge their animals. You can get a rescue or breeder gecko for 40$ and their poor mill geckos are 120$!!! You can get any accessory for 1/3 the price on chewy or any pet store website. I'm passionate about animal care, if you love animals too please never shop at this foul place.
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September 2022 by Sharon K.
I am absolutely appalled by the state these poor animals are living in. I came in with my son to get him a puppy for his 8th birthday and he left so distressed by how the animals were being treated. Dogs in cages looking unfed and sick, fish laying dead in their tanks, lizards curled up in corners. I will absolutely never come here again and I hope the owner gets arrested for animal cruelty. I am absolutely sick over this and am close to calling the mayor and city counsel to have the business shut down permanently. Frankly I would encourage people to report them to the proper authorities like I have after leaving. It is horrific what people are doing to poor animals for profit.
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August 2022 by Casey Luer
Puppy's are so cute not many places you can go anymore and see some good puppies that aren't mill puppies but this is one of those places and they only sell to absolutely good homes that get screened love that place
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July 2022 by Roxi
This store is awful with all live animal’s as well as fish! The store is only open 4 hour’s and not every day. Which mean’s the puppies are left alone the rest of the time. There’s a lot of reviews of people thinking these puppies are from puppy mill’s and not reputable breeders. And I’m absolutely convinced it is true! I myself had gotten a puppy from them that ended up having full blown Grand mall seizures and it wasn’t just once in a while it happened continuously it was very heartbreaking and I lost him at the age of 3!! I’ve also known of two other people that have gotten puppies and they had very bad health issues! They are not taken care of properly they are alone way too long puppies need human interaction they’re not meant to be alone and only see people 4 hours the other 20 hours they are left all alone!! You cannot get any information about the parents I absolutely would not recommend anyone buying puppies from this store! You’re paying way too much money you fall in love with it you go through the training you do everything right only to be heartbroken in the end. This store should be closed down and investigated!! The kitten’s are left in a bird cage!! The iguana is also in a cage that is too small it doesn’t have the heating it needs or the proper nutrition. The fish aquarium’s are filthy and there are usually dead fish in them as well. It’s a shame that the city doesn’t do anything about such a bad business for they’re community. Please people be aware and don’t be misled. Do not buy yourself a pet from this store. You’re forever fur friend is guaranteed to not be at the best health as you’d expect. Remember look’s doesn’t show you the inside’s.
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July 2022 by Mike Miller
I go there to buy rats for my snakes. They also have dachshund puppies, fish, kittens, and supplies for your pets. I spoke to the owner and it's a nice place with good people working there that will help you out any way they can.
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July 2022 by Goomb Comix
This store does care for their pets properly, nor do they stand by their pets. Our puppy was sick, within a week of owning her, she began to have tremors and pass out. We took her to the vet and she had a a heart defect. We contacted the owner, Jean Secraw, and she said she would take the puppy back but she would not refund our $1,500 because she wouldn't be able to resell her due to her illness. She promised us that she would re home the puppy to someone who had experience with the illness and who could care for her with her health problems. So we returned the puppy in hopes she would find a home with someone who could handle the current health conditions. A week later, we went to the store and she had the puppy back in the cage, listed for $1,500 and was still willing to sell the puppy for full price and she also was not disclosing the current health problems. Jean Secraw is extremely manipulative and she only cares about the money. She needs to be stopped.
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July 2022 by Roxann L.
BEWARE! ! These puppies are puppy mills they're sick and mistreated. Remember you can't always tell by looking at them what's going on with the inside. Heart, brain, and more are big issue!! You get your fur ever friend and it end's up very badly! I bought my puppy and it ended up with grand mall seizure's and passed away at the age of 3!! Beside's the heartache the puppies suffer as well. There's a lot of people who've lost they're dog's from this store as well.I know two people who've had major issue's with they're puppies. Read the reviews from Pic a Pet as well. It's a pattern that goes back year's with the same owner. The kitten's are kept in a bird cage! This store should have they're right to sell animals taking away! Even they're fish tank's and critter's aren't taken care of. It's really sad that these type of place's get by with this. PLEASE let everyone you KNOW not to buy the pet'! We must stick up for the innocent pets that don't deserve the major health issues they have!!
