-
February 2024 by Caitlin Carini
Banker squeezed me in last minute between his appointments. I will definitely come back to this location.
-
October 2023 by Onyeukwu Chinomso
Very good and fast in account opening
-
August 2023 by Zach Otto
VERY patient and caring staff. Always a pleasure to do my banking with Chase, especially this branch.
-
July 2023 by Electric Fhinyx
This will be applied to 3 locations Mequon, Glendale and Foxpoint locations. I needed to close a First Bank account and open a youth checking for my daughter to get direct deposit from her new job. Out of all those locations no one had enough staff to do it but wanted me to schedule an appointment for Monday. The 3 stars isn't for customer service, but intead for inconvenience, these are basic services that should not require an appointment to complete.
-
June 2023 by Lovie Nneka Kaufert RN
This will be applied to 3 locations Mequon, Glendale and Foxpoint locations. I needed to close a First Bank account and open a youth checking for my daughter to get direct deposit from her new job. Out of all those locations no one had enough staff to do it but wanted me to schedule an appointment for Monday. The 3 stars isn't for customer service, but intead for inconvenience, these are basic services that should not require an appointment to complete.
-
May 2023 by Patty Clapper
I wanted to give a shout out to "Jill" in the drive-up in Mequon. I zipped in literally at closing time (I mistakenly thought the drive up was open until 6) and when I realized the time, I asked if I should come back the following day. Jill was extremely polite, said she could certainly take care of me, and did so happily. I never felt as if I inconvenienced her, although I am sure I did. I didn’t even have a pen and she sent one right out. Great customer service Jill. Trying to reach someone via telephone to share my positive comments on the other hand proved to be a challenge!
-
May 2023 by Ayla Gale
Bob happened to service me at the brown deer location but wanted to give him 5 stars. I had a lot going on this particular morning but Robert got me all the way together with a checking and savings account, on top of signing me up for online banking. Thanks rob ?
-
May 2023 by Sam Krumbiegel
The branch manager would not accept my legal and valid Id and am very dissapointed with my experience.
-
May 2023 by Hong Hong
They’re verry friendly
-
September 2022 by Patrick Hopkins
Not very friendly
-
July 2022 by Mrs Snowman
Very nice people, not enough staff. Takes a long time to get helped
-
February 2022 by Artyom Grigoryan
Came in to talk about issue with fees. Banker did not even talk to me, closed account. Shamaria did a very nice job though, she was very professional during the unpleasant conversation and provided me with a good service.
-
September 2021 by Derek Allen
I had extremely good and friendly interactions with Tyler, Taylor, and Sandy when opening my accounts on Saturday 8/28/2021. Thank you guys! I’m excited to work with all of you moving forward!
-
July 2021 by Kaitlyn Weber
Good service from staff but their ATM is rarely working. I've never seen an ATM out of order as often as here
-
March 2021 by Derrick Nash
The people are friendly and very welcoming.
