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January 2023 by Ronni Sommer
Mary Seramur does beautiful work and is very personable.
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November 2022 by Joanne Lambert
I love there jewelry.Mary design custom jewelry. Shes been in the business 38 years. Congrats to a valued jeweler
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January 2022 by Mary Beth Gahn-Harmon
I can't say enough warm, thoughtful thinks about Mary Seramur and East Towne Jewelers. It's the only place I ever want to go for jewelry repair, custom design work, or basics like charms for a charm bracelet, an extra pearl on my Add-A-Pearl, and simple chains. She's enthusiastic all the time, frank when it's helpful, and takes the time to teach a customer who wants to learn and is open to advice. If you're loyal to your auto shop or a favorite restaurant, take the time to meet Mary. She'll take care of you and be there for the special and celebratory moments in life!
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January 2022 by Danny Clayton Veseth
Wonderful selection. Great work, fair prices.
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November 2021 by Alexandria Arnas
The legit BEST. Mary and the gals are very knowledgeable and the customer service is top notch. 100% recommend.
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February 2021 by Mary Beth Gahn
I can't say enough warm, thoughtful thinks about Mary Seramur and East Towne Jewelers. It's the only place I ever want to go for jewelry repair, custom design work, or basics like charms for a charm bracelet, an extra pearl on my Add-A-Pearl, and simple chains. She's enthusiastic all the time, frank when it's helpful, and takes the time to teach a customer who wants to learn and is open to advice. If you're loyal to your auto shop or a favorite restaurant, take the time to meet Mary. She'll take care of you and be there for the special and celebratory moments in life!
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February 2021 by Danny Clayton
Wonderful selection. Great work, fair prices.
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November 2020 by Ellen Vander Heyden
East Towne Jewelers is the best. Not only are they a great place to find unique and one-of-a-kind pieces, but the designer lines they carry are also so cool. A great selection of jewelry at all price points.But the best thing about East Towne Jewelers is they are so wonderful to work with! I have had them create many pieces for me, both brand new and also taking stones from old jewelry I no longer like to creating awesome new pieces I love! They are even great at restoring or fixing heirloom jewelry.If you want to get an engagement ring or just design a gift for someone you love, East Towne Jewelers is excellent to work with and definitely a jeweler you can trust. The only place I shop.
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August 2019 by Teonna Jewell Dowell
Mary at East Towne Jewelers did a fantastic job resizing and rhodium dipping my engagement ring, it is absolutely stunning! I’m so happy we were able to make my grandmothers wedding ring into something I’ll love to wear everyday for the rest of my life! My fiancé and I can’t wait to work with Mary again to create a matching wedding band! Her prices are very fair and she had my ring completed in a weeks time.
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January 2019 by Gary Mortag
Very reasonable prices for quality and original jewelry! Been shopping there for 20 plus years.
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April 2018 by Luke G
Mary and the staff are truly exceptional! They take the time to make sure they fully understand exactly what you're looking for, with genuine interest, without being pushy or overly "sales-y" like a lot of larger jewelry stores are notorious for. I walked in with a rough idea for an engagement ring I wanted designed. With only a pen and scrap paper, Mary sketched out the design I described and proceeded to create the CAD image for my approval. Mary even had a variety of diamonds sent in so I could choose the best/most appropriate one and even walked me through the C's (Carat, Cut, Color, Clarity) of each! When I received the call the ring was ready (ahead of the quoted date, too!), I was more eager than my 6 year old daughter on Christmas morning to see the finished product. When I opened the box, the ring FAR surpassed any preconceived expectation I had. It truly left me speechless. I would highly recommend Mary & the staff!
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October 2017 by Kailyn Garro
We just bought the most beautiful diamond ring from East Towne Jewelers. They went above and beyond by having my ring sized in a very short time so I could wear it out to an event this weekend. When I picked it up they said they worked extra hard to get it done because they could tell how excited I was to wear it. Such great service!!
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October 2012 by Jane S.
I love this store! The sales staff is professional yet friendly. The store setup is very inviting. Mary does unique design work, custom-made to fit - you. I look forward to my annual shopping trip with Mom to pick out new Pandora. Unbelievable selection.
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January 2011 by Jill G.
I've shopped at this store many times. Today I went in to exchange a Pandora bracelet. I've been told more than once that this was not a problem as they tend to get big. Today however, I was told absolutely not and was spoken to very rudely by the owner and other two associates working. I was called a liar and basically laughed at. The owner compared wearing a bracelet to wearing a pair of shoes in that worn shoes cannot be returned either. A bracelet that has hardly been worn is in no way similar to shoes. She claims that the clasp might be bad because I've worn it. If that's the case, her jewelry isn't very lasting or secure then. Used is used and if she can exchange it after 30 days, then longer should make no difference. Regardless, I could be more understanding of their policy if I had been spoken to like a human being. These associates have no idea what it means to provide customer service. I will never shop there again. There are too many other respecful choices out there. And again, when I've been told that I could exchange it, there's no reason they didn't follow through on that when I went in today.
