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January 2024 by Sophia Allen
Rachel was SO helpful and I thoroughly enjoyed my conversation with her. She helped me find my perfect mattress. She’s incredibly genuine and cares about helping her customers solve their sleep problems. Can't recommend this place enough!
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January 2024 by Deborah Bair
Rachel was very knowledgeable on the different types of mattresses. Great customer service. At first, we were the only people in store, and when more customers came in, she did acknowledge them with politeness. She made our shopping experience alot easier.
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January 2024 by Melinda Wacker
Store manager is amazing! Helpful and patiently answers questions while comparing the options.
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December 2023 by Anthony Jazdzyk
Rachel at the Mequon store was great! She was patient and guided us through everything. Who knew there was so much that goes into mattresses? Rachel made the process a breeze as she really knew her stuff too. She also helped make sure we got a good deal! We will definitely purchase from here again! Shopping here was such a better experience than the other store we visited that day... and the quality of mattresses was much better too. We are happy customers.
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December 2023 by Bryan Polcyn
Rachel was friendly and knowledgeable. She was busy (it was Black Friday) but she did her best to be attentive to everyone in the store. Helped us learn enough to make our selection, understanding the return terms ($200 delivery/restocking fees) of the 120 night trial.
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December 2023 by ReneLou
Rachel was very professional and knowledgeable. No high pressure or hassles but she could answer all our questions. Would definitely recommend seeing her as your sales person! Thank you.
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December 2023 by Dreadlock King
The guy working was really helpful and helped me get the mattress I needed in my price rang so happy to spend 1/3 of my life on that bed
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November 2023 by Jennifer Zwieg
We had a nice experience, and Rachel was a very infor.ative sales lady. We were the only ones in the store, so Sunday night is a great time to go if you need personalized attention.
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October 2023 by Pam Davidson
The young lady was very helpful and offered any adviceI needed. No pressure whatsoever. I would definitely go there again.
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October 2023 by John Trumble
Salesperson was very well informed and helpful. Saved me a lot of time and provided useful advice.
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September 2023 by Patti Gutglass
We had a wonderful sales woman at Mattress Firm named Rachel. We must've asked her 50 questions and she had the answer for everything or if she didn't know some thing, she looked it up. She spent a lot of time with us and helped us make a wise decision.Good employees are hard to fine and you are lucky to have Rachel in your company.
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September 2023 by Matt Goihl
Rachel was pleasant, friendly and knowledgeable about her product. I would recommend!
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September 2023 by Mel Markofski
Rachel was great to work with! She knew when to provide details we were looking for and when, most importantly, to leave us alone.
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July 2023 by Amy Cifre
The customer service was excellent - not pushy at all! I felt more like a friend than a commission. Dan was knowledgeable and patient. Store was clean, well-organized, and not overcrowded. Great experience all around!
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June 2023 by Amanda Rey
Quick, easy, budget appropriate experience for us. Rachel at the Mequon location was friendly and helpful in pointing out best options for what we were looking for in our budget. Memorial day sales were awesome!
