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January 2024 by Becky O.
I love this metro market. I really do. My concern is with the front end staff. Mary is phenomenal as is the gentleman always working produce. I was there last night at about 6:30. Two full-service lanes were open with no one in line. One cashier was chatting with the bagger. The other was on her phone and the bagger standing there. I felt as if I interrupted the woman on her phone by checking out. The $1.00 each item for buying 5 or more wasn't on my receipt. The cashier told me to go to customer service. I asked if it was open as there was no light and nobody behind the counter. She pointed to a group of 4 employees off to the corner talking. I asked for customer service and one came forward while the others continued to talk. She credited me $5.00 for 5 of the 6 items I had purchased for an additional $1 off. I wasn't going to argue about the last $1. I'm guessing it's that hard to get help that 8 people can be on their phones or chatting instead of cleaning, or stocking. It's sad.
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December 2023 by smallfry productions
Used to love this place until I almost ate a bug that was planted in my sandwich. Never coming here again.
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October 2023 by Stradi Varius
Going from bad to worse. It was bad enough they were asking for date of birth before the elderly could buy alcohol, now they are making them pull the driver’s license! Unbelievable!Don’t bother with the self checkout machines. They are junk!!!!
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October 2023 by Pam L
Its too complicated to shop here. Have to go online to see ad..then download coupon then use all at once.I dont want to buy 5 quarts of strawberries all at one time. A smart retailer woikd wzng me to shop often. really dislike all their "when you buy 5" pricing. I don't want 4 liters of Coke all at once.
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October 2023 by Stradi V.
Going from bad to worse. It was bad enough they were asking for date of birth before the elderly could buy alcohol, now they are making them pull the driver's license! Unbelievable!
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October 2023 by King Dennis
Food: 4 stars. The sandwiches need more effort.Customer service: 2 stars. Employees are just unprofessional.Aesthetics: 3 stars. Just a normal grocery store, just nothing fancy.Produce: 5 stars. Amazing produce.Overall: 3.5/5
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September 2023 by P_M P
Multiple exploded tubes of bun dough in display case in late afternoon on 8/15/2023. See photo. Watch expiration dates.
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July 2023 by Beverly Pringle
For convenience to where I live it's 5 stars . Some of their prices are higher than other stores though. Produce is 3 stars . I've had to toss a couple melons soon as I cut into them . Had some berries mold in a couple days. Their pharmacy is a 5 star. It's phenomenal. The staff is mostly helpful and friendly. One morning though I was in there and walked past the registers to go to self checkout. Had a hand basket. Woman at register said I can help you here if you like. I was like sure ! Set the basket down with the 10 items or so in it. She said you could have least emptied it ! I thought to myself should have went on to the self checkout like I usually do.
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July 2023 by Todd Stapleman (Odd)
They are doing better at speeding up the self checkout process. There is simply not enough staff to expedite the process out any faster.
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July 2023 by Rachel Greer
First trip here!!! It was a test run to see if I’d switch my grocery shopping from Meijer to here! I’ve been shopping at Meijer since it arrived in Grafton. Metro you’ve officially stolen my heart!!! I was so excited to get cut up peppers and onions already! I just save time by switching my grocery shopping to MM!!! I am a realtor and I am always looking to save time for meal prepping. Not having to cut peppers is a game changer!!
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June 2023 by Adin Soulage
INCONSIDERATE EMPLOYEESI have been here a few times where I have seen this. I go through a checkout line, the only one that is open, and have wonderful service but there are 3 or even 4 people standing near the self scan area doing NOTHING! My cashier and bag person were lovely but I wish they would have some help and not do all the work while 4 people stand doing nothing. This time I got their names. My wonderful cashier and bag person were Mackenzie and Naveah and those standing near the self scan were Sophia Andy Dikash Abby.DO BETTER METRO MARKET
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May 2023 by Iren “IMiller8” Miller
The store is located in a good location.A large range of products.The staff will always help if something is needed.Very clean store, excellent staff
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May 2023 by Elizabeth Luciano
I love this store! It is always well stocked, clean, and the staff is really incredible!
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May 2023 by Jelly Man
The most overpriced grocery store I've seen in the Midwest area. Literally anywhere is better.
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January 2023 by Electric Fhinyx
Get into the times, Apple pay is still not accepted. This is unacceptable ?. Also STOP changing the Cod on Friday, I have to wait 3-6 weeks until you put the original back and it has been a longer while this time. Oh my and this visit look at the pic