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November 2023 by Shea Anderson
Booked an appointment 2 hours before. Came in and was greeted and offered something to drink. Analiz was my stylist. She did a phenomenal job. She walked me through every step she did, and made sure everything was the way I wanted. Super nice and professional. I will definitely be going back to her. My hair has never looked so good!
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October 2023 by mary Cary
Debbie does an amazing job with shaping my brows! I also love the short time I am able to spend with her! She is just the best!
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September 2023 by Kasey Richter
For the first time I showed a stylist an image of the color I wanted and she gave me just that. I am so happy with my hair and feel amazing! It was a late appointment but there was zero rushing or complaints from all at the salon. It was a truly wonderful experience.Services: Haircut
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May 2023 by Mary Nelson
Jolene was excellent! I had the parallel bar massage and really like it!Service: Massage
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March 2023 by Christine Kieffer
Excellence at every level from front desk personnel to my stylist, Analiz. I highly recommend Neroli Salon and Spa Mequon and Analiz!Services: Hairstyling
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March 2023 by Colleen Hahm
My 21 year old daughter Grace had an absolutely terrible experience here on Wed. 3/8. From the person at the reception desk, to the person who did her facial. She knicked her face and made her bleed! The staff was incredibly rude, never showed her the spa area to relax, she was not shown where to get her robe nor was she instructed to put one on. The Aesthetician was surprised to find her clothed in her street clothes still. My daughter was told to come early and enjoy the amenities, only to be asked "why are you here so early?" when she arrived 30 min. prior to the appointment. She was looking forward to the spa area to relax prior. The facial itself started 10 minutes late and ended 10 minutes early! She paid $115 (even left her a tip!) for a 25 minute facial. The appointment was to be 1 hour long. So disappointing, she was really looking forward to this relaxing facial/experience. Never again.....
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February 2023 by Jamie Lambert
Lexie is a fantastic stylist. I appreciate her talent, confidence, and attention to detail.Service: Haircut
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November 2022 by Ashley
Horrible! I will never come to the Mequon location again. I went to get my hair colored. Explained that I wanted to keep my hair very cool, platinum and ashy. I even showed several pictures of what I wanted. The stylist said she knew what I wanted and got started. Final result—complete opposite of what I asked for! My hair was gold with a bit of an orange-ish tint! Omg not even close she messed up. I hated it! So much that I called to complain and I was told I could come back to correct the mistake. They scheduled me an appointment for a correction but couldn’t get me in for a whole 3-4 weeks later which was disappointing because I needed it fixed asap. FOUR days before my appointment I received a call from someone at the Mequon Neroli saying that my initial appointment was too long ago and that I would be charged for my services on the upcoming appointment. Are you serious!!! I now have to pay twice because YOU messed up?! Absolutely ridiculous. Not only did I completely waste $150, but they ruined my hair! I am disgusted with this place. Horrible customer service!
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November 2022 by Marie
Horrible! I will never come to the Mequon location again. I went to get my hair colored. Explained that I wanted to keep my hair very cool, platinum and ashy. I even showed several pictures of what I wanted. The stylist said she knew what I wanted and got started. Final result—complete opposite of what I asked for! My hair was gold with a bit of an orange-ish tint! Omg not even close she messed up. I hated it! So much that I called to complain and I was told I could come back to correct the mistake. They scheduled me an appointment for a correction but couldn’t get me in for a whole 3-4 weeks later which was disappointing because I needed it fixed asap. FOUR days before my appointment I received a call from someone at the Mequon Neroli saying that my initial appointment was too long ago and that I would be charged for my services on the upcoming appointment. Are you serious!!! I now have to pay twice because YOU messed up?! Absolutely ridiculous. Not only did I completely waste $150, but they ruined my hair! I am disgusted with this place. Horrible customer service!
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July 2022 by Maureen Leurquin
I received a $50 gift certificate to Neroli. I was excited to try a new place, so I scheduled the essential pedicure with callus removal which is very basic. Unfortunately, I did not have a good experience. The person who did my nails spoke negatively the entire time so it was not a relaxing experience. She did an okay job with cleaning up my nails but not like other places that I have been to. The pedicure and foot rub seemed rushed and she made me know how busy she was and it showed. When I went to pay, the total came to $70. The price was not worth the experience. When I got home and looked at the receipt, I was charged $55 versus $45 for the essential pedicure and the callus removal was $15 which far exceeds what I pay at CQ Nails in Germantown. I, unfortunately, will not be returning.Service: Pedicures
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June 2022 by Megan D.
Just had the most amazing deep tissue Signature Massage from Jolene at the Neroli Spa Mequon location. You have to request deep tissue and I have to say, it's a bit pricey but WORTH EVERY PENNY! The took a steam shower and got a hair cut too. Facilities are top notch!
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March 2022 by Ayla Titus
Ashley was absolutely great with my feet! Professional! Sweetheart and very helpful letting me know what she is putting in my feet! I recommend her to anyone! I will be using her services from here in out!Service: Pedicures
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November 2021 by Sadie Mueller
Great service. Highly recommend the Ultraceuticals facial.
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August 2021 by Violet Barrs
Just such a relaxing experience. Had my first massage there and I will definitely be going back!
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July 2021 by Kelly Wabiszewski
Hannah is awesome! She listens to your goals and does whatever it takes to help you achieve beautiful, healthy hair!Service: Hairstyling
