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November 2023 by Todd Niehoff
Worst car wash ever. Select the top level at $16 and it was like I didn’t even wash the car.
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September 2023 by Gary H.
I rarely stop at this station because I don't live nearby. However, with loads of road construction, I often arrive for a nearby appointment well in advance and have then opted to stop for a car wash. Three times with three fails. First time, I tried to pay at the kiosk for 10 minutes with no luck, using 3 different cards, all of which were refused. When I gave up, I decided to go into the shop and charge a snack. The clerk easily processed my card, but denied there was a problem outside. As I was leaving, another car was backing out of the kiosk.Second time, I used the other lane, paid, and nothing happened: no lights, no signs -- nothing. I ended up driving through the wash area, and stopped in the store for a refund.The FINAL time, after more than a month, I went to the first lane again. When I reached the entrance to the car wash, a pleasant young man greeted me and directed me to proceed. He began spraying the car, wheels, hubcaps, etc. and motioned to me to follow directions on the sign (put in neutral, foot off breaks, hands off wheel). Then the car started shaking as the mechanism ground away at my tires -- tires that were just serviced, aligned, and rotated the day before. He ultimately had me back out because the mechanism wasn't working. Seriously, fix this stuff or shut it down.
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August 2023 by Jerome Bechler
Price of gas too much, won't be returning
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June 2023 by Nick Cray
The touchless carwash was finally in good working condition
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June 2023 by Robert W.
Super clean and updated convenience store. There is plenty of selection and clean bathrooms. The car wash here is excellent and touchless, protecting your paint! The employees are efficient and always willing to help. This station does not participate in the GasBuddy pay card discount program.
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April 2023 by dj sjr
FAT BIG QUEEN INSULTED MEAS I AM A DISABLED VET AND HE TOLD ME I NEED TO SPEAK UP
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September 2022 by Branka
You buy a $14 wash and think it’s gonna wash it like it should , well..I go back in and tell her my car hasn’t been touched .. not one bug or anything cleaned .. and she tells me if it’s bugs sorry you should hand wash those Hahahha… r u serious ?? And that’s your answer to my complaint …well for someone who fuels there all the time .. you would think they would treat a customer better … well this customer won’t be back…….
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August 2022 by Jeffrey Miller
I thought it was a decent gas station. I didn't feel or see if anything negative when I visited. They have free vacuums and a decent car wash, air pumps and a decent amount of things inside. Inconveniently a McDonald's is right next door.
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March 2022 by John T
Large store area, lotto. Nice people.
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February 2021 by Alexis M.
If I had the option, I've give zero stars, or negative even. Stopped by tonight at 10:15 for a car wash. All was fine until the blower started up and I realized the thing didn't rinse my car. Went inside and the clerk kindly gave me a code to try it again. Same issue second time around but this time the wash kept asking me to pull forward, far enough that I was concerned the spinning bars wouldn't have enough clearance. Luckily I backed up a tiny bit before it started up - seriously was concerned it was going to ram into my car! Went inside a second time, you know - because my car was cover in blue and purple soap. The clerk handed me another coupon code and told me I was welcome to try it a third time. I asked for a refund. No refunds given he says. I ask for the number to the manager. He says there isn't one, to call the BP across the street and ask for Marion. What is even more aggravating is that he says this happens 5-10 times a day. So 11:00 at night, a balmy 27 degrees out and I find myself hosing off the car in my driveway, creating a makeshift ice rink - cause you can't let that sh*t sit unrinsed. Totally infuriating BS. I'll be giving Marion a call during business hours on Monday, but I've already been told there won't likely be a refund. Will attempt to dispute the charge on my card if needed. I absolutely will NEVER go there again. Surprised that BS flies without more attention to the matter. Seriously concerning that a business feels ok taking money and delivering a pain in the a$$, half a$$ service with such little consideration for the customer. Take my money and create a headache for me and waste of my time. It feels almost criminal... Update: Seriously wondering how to force change at this place. Reading through the reviews and this has been happening since 2013....how is that acceptable?!?
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February 2021 by Tricia H.
If I could give it no stars I would! After waiting a half hour for my turn, the wash broke down and I couldn't get out of my car because I was too close to machine and a car had pulled up right behind me. Called the number on screen for help and was hung up on- saying it was not her problem. Finally was able to flag down the car wash attendant who had us all back out. I went in to give feedback that if they don't want to take the calls they should put a different number on the help screen and was yelled at repeatedly to "get the fxxx out of there" I have NEVER been treated so poorly and can't believe they still have any customers. They will never get another cent of mine and plan to tell everyone I know about this terrible experience!
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November 2020 by Richard Fordham
Purchased $10 car wash which does not come with soap having asked Nick. Wash was closed but then reopened. Nick said I need to purchased a better car wash. I would think soap would be included regardless of the type of car wash purchased. When wanting a refund I would have to talk with the manager. Mobil gas I would natrually think a better end service guess not. Stay away from this one if you care how your car looks. Not worth a $10 car wash when just hosing off home or running through somebody watering their lawn with sprinkler.
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November 2020 by Kallie Taylor
Paid $14 for a car wash that didn’t spray any water out, went inside and he told me all he could do was send me through again... didn’t work again so I’m stuck with a soapy car!
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November 2020 by mike ti
The soft touch car wash is a great deal for five dollars and cleaned it really good!
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November 2020 by Annette Claus-Madison
Kind and courteous. We appreciate their service.
