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July 2023 by Andrew Burns
I had a issue with my insurance and jen and Alysa were top notch they went above and beyond customer service if I could give 10 stars i would give it I highly recommend them !!
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July 2023 by Anne Gozdowiak
I was impressed with the entire experience from exam to frame selection. Each employee was helpful at all stages of the process. I am very happy with the final outcome and will definitely choose Shopko Optical - Mequon WI for our future eye care needs!
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June 2023 by Nancy Bennett
I had some out-of-the-ordinary issues with my vision this time and the optometrist was able to address them. I'm always happy with my Shopko Optical experience.
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April 2023 by Nathaniel
I was very comfortable with the optometrist Bryce Boente. He was very attentive and listened to all my concerns with a smile. I feel he gave me the best advice with the insurance I have, and helped me to get a second pair of glasses 50% off. The staff on hand helped me pick out the frames that best suited me. I have to admit I was a lingerer. lol by the end of my appointment I felt I was where I belonged. I ended up scheduling a second appointment for new contacts. thank you Shopko Optical.
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March 2023 by James Kubin (Jim Tiberius)
Great experience. The tests didn’t take long. The Dr. Was very nice and the woman who helped me in front was very nice and helpful when it came to letting me know what was covered by insurance and what wasn’t! Only reason I gave it 4 stars was because of the pricing, the lack of men’s frames, and I’m still waiting on receiving them!
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February 2023 by Gale Taylor
The best experience I have ever had getting my annual exam These employees are actually happy working there. And they definitely show it!
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February 2023 by Donna Wargolet
Great experience!Staff and Optometrist were very nice and professional.Quick service as my new glasses came in less than a week.Highly recommend!
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January 2023 by Colleen Kobe
I had a prescription from my ophthalmologist so I just walked in the front door intending to buy my first pair of glasses in 30 years. I had an incredibly helpful, knowledgeable and enthusiastic optician named Jen. These glasses were going to be expensive due to the lenses but she helped me get the most out of my insurance and co-pay. She was pleasant, liked her job, knew what she was doing in all aspects and I felt really good coming out if there.
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December 2022 by Joe Schmidt
Great Friendly service, employees are very helpful, and quality glasses and lenses. However they may not listen as well as I'd like. I was asked if I wanted blue light filtering and I said no I don't need it, I use blue light filters on screens in the afternoon. Unfortunately they added in blue light filtering anyway at a large cost and now I'm stuck with life being a yellow tinge instead of happier vibrant colors until I can get these replaced next time my insurance allows.
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December 2022 by Sarah Ugoretz
My eye exam and the process of ordering contacts was made enjoyable and easy thanks to the staff at this location. Jen was super amazing and made sure that the tests were quick and painless. I’ll definitely be returning to this location for future services.
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October 2022 by Howl Hazebrook
Everyone was super nice and helpful! Answered all my questions and did everything so quick and easy! I got my new prescription and had new glasses ordered in like 20 minutes! And they were super trans friendly which is a huge plus for me!
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September 2022 by dawn taylor
Beth was wonderful and Pranayama Bista, O.D. was so very kind, everyone is! They are very, very thorough and make sure you have everything taken care of!
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July 2022 by Cleshette Nash
Recently changed their store hours to 9am to 5pm Mon- Fri no weekends. I ordered contacts and was not informed. Then was told I could pay an additional delivery fee to have them shipped. Not the best customer service interaction.
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July 2022 by Jeanne Onken
Best experience ever Beth, Jen and Doctor Bista are not your typical staff. They are fun and personable, from the time I walked in till I walked out. They are all very knowledgeable in their positions and Dr. Bista explained everything as he did the exam. After several years of wearing contacts that I had to wear "cheaters" to read, Dr Bista set me up with a contact prescription that I no longer need my "cheaters" Thanks Shopko Optical of Mequon.
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July 2022 by dorothy r
I stop in with a tricky challenge of taken Two pairs of broken glasses and turning them into one working pair.. No one else would help not even the place I got the glasses from ... Children hospital sent me here and let me tell you .. I wish I could remember the lady name but she didn't turn me away and instead got excited to have a new challenge she expected the challenge and my daughter walked out with a smile on her face and a pair of glasses she could use again .. Thank you so much for your help and kindness .. #world needs more of you❣️❣️
