The Tile Shop, established in 1985, is dedicated to inspiring home decor ideas and enhancing beauty both indoors and outdoors. With over 100 stores, The Tile Shop offers a wide range of high-quality tile products, including porcelain, glass, ceramic, travertine, and other natural stones. Customers have praised the knowledgeable associates, like Carrie, who help guide them through their selections, making the remodeling process enjoyable and efficient. While there have been mixed experiences with customer service, such as one associate appearing less helpful, the overall quality of the tiles remains a highlight. The Tile Shop also addresses customer concerns effectively; for instance, manager Dan is recognized for his exceptional customer service in resolving issues with orders. Overall, The Tile Shop is a go-to destination for beautiful tiles and dedicated assistance in home improvements.
Have had great service with helpful staff. Maddie was kind and followed up with me to help with my order.
November 2025
Recently, my wife and I stopped into The Tile Shop to pick up material to redo our fireplace mantle. Roger, the store manager was extremely responsive and accommodating. Additionally, Roger walked us through how to complete various aspects of the project!
October 2025
Had a great experience with Roger and his team at this location. Everyone was helpful and took the time to show and explain. I would recommend this location and would be back for future projects. I ordered subway tiles 3x8 and marble.
