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January 2024 by Michelle R.
I brought in a necklace to have the clasp repaired. I expected to leave it and pick it up another day. Not the case, they repaired it on the spot, cleaned it and I wasn't charged for this great service. Everyone was exceptionally nice. I will be returning for future needs.
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October 2023 by Gabriel Nelson
Super friendly people. They were kind enough to fix my bracelet on the spot. While I was there I noticed very nice pieces and would go back. I did like they have on hand preowned Rolexes.Thank you again for the good service and look forward to seeing you guys in the future
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May 2023 by Shauna F.
Took in two rings - one for resizing and the other for resetting. Both were done expertly and ready ahead of when promised. Great people who know what they're doing and are very friendly. I highly recommend Tobin's for resizing or resetting!
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August 2022 by Vincent Pederson
I've used Tobin Jewelers for all my jewelry needs for nearly 20 years. I moved out of Milwaukee area and now live 2 hours away. They always greet me by name, take our wedding rings; clean, polish and inspect for any issues like bent prongs. I've always had a positive experience and customer service there.The last time I was there with my wife and our two kids, Tobin's got out a little jewelry making kit and the kids made little necklaces for themselves while we waited for our rings.I drive past many other jewelry stores on my way to Mequon or New Berlin, but it has always been worth it the trip!
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May 2022 by Karen Arcara
Tobin Jewelers Mequon is outstanding! Having a Jeweler that you know and trust is an important relationship. Tobin really focuses on education and your happiness, going above and beyond when making those important purchases and with that, a relationship of a lifetime for service and needs. They have an incredible staff, and we highly recommend Tobin Jewelers Mequon.
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December 2021 by Teresa Hattersley
My husband bought matching earrings and pendant for my birthday. The chain was too short. They repaired the pendant with a longer chain! They went above and beyond and did not charge extra for the longer chain! Tobin’s will definitely be my first stop next time I need anything! Thank you so much!!
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October 2021 by Susan Arensmeier
Steve and his staff are the best! A few days before departing on our anniversary trip to Napa, I noticed the center stone on my engagement ring was quite loose. I quickly dropped it off at Tobin's to have the prongs tightened - but didn't notice that the pick up date was scheduled for after my departure. When I called to check on status, Steve went out of his way to get the repair completed quickly so I could take the rings with me. This included an unplanned trip to New Berlin and back in traffic to access a machine needed to repair an unexpected crack in the band. The personalized and caring service you get at Tobin's is so appreciated!
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August 2021 by Alexander Slobodsky
Staff were professional and honest. Service quality offered was amazing and it was a right choice for taking my wife's watch there vs other local jewelers.
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May 2021 by Katie Perry
I had an excellent experience at Tobin Jewelers! Steve's knowledge, outstanding quality work and customer service are all top notch. I would definitely recommend this jeweler.
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April 2021 by Wally Welgraven
Outstanding! Every aspect was terrific: education, customization, quality, value, working with my budget, and no pressure! My fiance gets so many compliments on her ring. She adores it, the sparkle is out of this world! My friend's wives are asking me to talk to their husbands looking for an upgrade after seeing what I picked out!
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April 2021 by Courtney Drew
Fantastic personalized service. Educated me on what I was lacking and helped me pick the perfect ring for my fiancé. Will definitely be back.
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March 2021 by Phil Batzner
I had the pleasure of working with Tobin Jewelers & Steve for a variety of gifts and ultimately engagement & wedding rings. I truly cannot recommend Tobin enough! Steve & the team are extremely knowledgeable of all jewelry. Throughout the process of engagement ring shopping, Steve was helpful in explaining different aspects and worked with us to find the perfect ring. Tobin helped take all of the nerves and stress away from the process and made it super easy. I would highly encourage you to work with Tobin for any gifts or special celebrations because you won't be disappointed! You will receive quality and service like none other.
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February 2021 by Jennifer Weddel
Steve and the rest of the staff at Tobin Jewelers are impressive! I received a necklace for Christmas that didn’t fit how I envisioned. Steve was able to take the necklace, reattach the piece on a longer chain, and add an extender so it’s still adjustable. The quality of the jewelry at the store is high and the staff is incredibly personable. I’d recommend Tobin’s to anyone!
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February 2021 by Alexandra Leflore
Tobin Jewelers is great— the jewelry options are fantastic and the people are so friendly. Definitely will return!
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December 2020 by Jessica B
Excellent shopping experience. Knowledgeable, friendly, and really nice selection of unique jewelry. Have purchased several pieces here, and will definitely do so again. Steve Tobin and his team definitely know what they are doing, and do it well.