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“The only smoke shop I’ll ever go to. The best one in the city. They go over a beyond for you. Been knowing them for over 9 yrs. Nothing but the best. Yall better stop playing an go shop with the godfather of Teutonia & Big Mike???!!!!!
My Familia???”
“Amazing shop, amazing selection of products, I bought a Mellow Flow Disposable cart when I opened it to use it, it did not hit the light just flashed and showed 100 percent after trying to charge a couple of times, it did not work not sure if there is any way to do a swap for another one or nor because of it being defective when I bought it! Other than that amazing place very kind employees and very detailed with explanations!”
“These guys are awesome. They are there with honest advice and recommendations. They don't BS you at all. Will continue to go there time and time again and recommend to others.”
“We went in with a few questions on products, and the man working was so helpful, friendly, and helped us find exactly what we needed. We've been back a few times since-every time he remembers us, tells us about new products, and helps us find what we need.I wouldn't even bother finding another smoke shop, they cover everything!”
“I'm writing this 5 star review because of the lady that helped me. I came into this store for the first time a couple days ago and there was a man sitting in the corner that didn't assist me once noticing me but the lady (i don't know her name) she came right over and greeted me. She was patient with all my questions and seemed pretty knowledgeable. Friendly customer service from her and I like that she didn't treat me like I wasn't there. The guy that was in the corner just stayed there in his phone, not sure if he's a manager, worker or owner but he was uninterested whatever the case. I'll definitely come back if I see her working but if the other employees are as uninterested as the guy was, I won't bother returning. Thank you to whoever the lady is, you made my first experience a good one. I'll make sure to come see you again!”
“Knuckleheads Smoke Shop on the Upper East Side is by far one of the best places to visit for all your smoking needs! From the moment you step inside, you're greeted with a welcoming atmosphere and an impressive selection of products. Whether you’re looking for premium cigars, pipes, vapes, or anything in between, Knuckleheads has it all, and their quality is top-notch.
What really sets this place apart, though, is the staff. They’re incredibly knowledgeable, friendly, and always ready to help you find exactly what you're looking for. They take the time to explain different products and provide recommendations based on your preferences, which is something you don’t always get at other smoke shops.
The shop itself is clean, organized, and well-stocked, making it a great place to browse and discover new items. If you're in the area, Knuckleheads Smoke Shop is a must-visit – they’ve earned my loyalty with their excellent service and outstanding selection. Highly recommend!”
“The most kindest young man I've ever met when I come from Hammond Indiana I will always show my support to there guys I love what you guys are doing keep it up”
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“Very good customer service at this little shop! I've had staff go out of their way to get me special orders, to allow me to return defective products within 30 days, and to try new coil types and vape juices by offering great discounts. While they stock a smaller range of products than some other smoke shops, what they don't carry are cheap things like wooden pipes, rolling papers, and bargain brand tobacco.”