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August 2023 by Scott Erdmann
Since I moved up here two and a half years ago Brian and Bob always take care of my truck. Reasonable price done right the first time hats off to the mechanics
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July 2023 by K J
Locked our keys in our truck on a Saturday and three locals recommended Bob. Walked to his shop which was closed but there was a phone number on the door to call. Not only did Bob immediately answer he apologized for saying he couldn’t be there for 10 to 15 minutes lol. Not only did he save the day he charged a minimal amount instead of taking advantage like some would have. When we were leaving he was helping a family with a tire repair on his day off. As you can tell by all the five star reviews this businessman gats it!
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September 2022 by Jennifer Negrete
Mercer Rentals & Sales is the BEST!!!! The phenomenal customer service and level of professionalism is second to none!!!! I have never had a more positive interaction from start to finish with any company! I am truly, truly thankful for Brian and the amazing team at Mercer Rentals and Sales! My boyfriend and I were driving down Swamp Creek Road and accidentally hit something that busted the oil pan on the car. We had to shut the car off immediately and call for a tow truck. Thankfully, we were able to get phone reception and call Mercer Rentals and Sales. Brian and his team came out with a tow truck and a transport car extremely fast!! Brian and his team were incredibly kind, helpful, professional, and knowledgeable! I am immensely impressed with the exceptional customer service by Brian and the team! They helped us so much and turned what could have been a very stressful, scary situation into a very calm, peaceful experience. They even recommended that we have our car towed to Matt at Southside Auto to fix the oil pan issue. We are forever grateful to Brian and the team! We highly recommend this company!!
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May 2022 by D E V I L I S H
Had a flat motorcycle tire which was already on death's doorstep, explained the situation and they got it plugged for me and an employee gave me a ride back to where my bike was.
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August 2021 by Tom M
Great place to get your car serviced or a tire repaired from out wheeling. They are a very honest group here. They also have battery powered STIHL products.
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August 2021 by Taylor
Brian was so helpful finding us a boat to rent, they were even willing to deliver it to our cabin. Great experience!
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July 2021 by Scott Miller
Great customer service, quick and painless. Helped me out of a trailer jam on off hours while I was 5 hours from home. Just an all around great company
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June 2021 by Edith Gillian
Fast friendly service
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January 2021 by G Werra
Great service from Bob and his crew. Quickly helped me out of a bind with my busted trailer on the same day! Highly recommended.
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December 2020 by Lynn Niemi
You charged my daughter $325 dollars to pull her out of the ditch? Where are your morals? Talk about taking advantage of a miserable situation. She was coming back from Wausau, after taking a friend to a doctor appointment. Her friend was told that she needed surgery. Merry fu$$ing Christmas. The dollar signs represent your love of money.
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August 2020 by Sasha Gorman
I highly recommend Mercer Rentals for car repair and overall fantastic customer care. On our annual trip up to Bayfield we broke down just outside of Mercer, a place where we didn't know a soul. Bob, the owner, and his crew at Mercer Rentals stayed open late, did a diagnostic on the van, and ordered a new alternator to be sent up the following morning. But what was extraordinary was that Bob literally gave us his own truck to borrow overnight to make sure our family could get food and a hotel. The following morning Bob installed the new parts and charged us a reasonable amount for excellent work.It's far too uncommon to find a business that takes care of their customers as well as Bob and his team at Mercer did. Bob has been in business for just three years--we hope it's the first three of many more years of excellent quality repairs and customer care!
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March 2020 by Pati Moberg
Great staff. Knowledgeable. Recommend this business
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February 2020 by The Zieglers
I can't say enough good things on the service we received. The owner took personal responsibility on acting as fast as he could to help us out when our battery died. As a matter of fact, we felt he went above and beyond what anyone else would have done and his bill was surprisingly very cheap! Mercer is very lucky to have him. And no, this is not a fake review and I wasn't paid to post this review. As a matter of fact, I rarely offer reviews, but the service we received was so impressive, I had to write something.
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January 2020 by The Z.
I can't say enough good things on the service we received today, January 12, 2020. The owner took personal responsibility on acting as fast as he could to help us out when our battery died. As a matter of fact, we felt he went above and beyond what anyone else would have done and his bill was surprisingly very cheap! Mercer is very lucky to have him. And no, this is not a fake review and I wasn't paid to post this review. As a matter of fact, I rarely offer reviews, but the service we received was so impressive, I had to write something.
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November 2019 by Denise Hoernke
Excellent communication, E Z to do Bizz with