Brown & Beam

Most Recent Comments

• October 2021 by Katelin-Jane Tunney
  Love their stuff. Love having a non chain store in Middleton ! We bought a vintage iron coffee table from them and get tons of compliments on it
• September 2021 by thomas ott
  The website and ad set expectations that there would be a lot more inventory available.
• April 2021 by Lynette Resch
  Very poor customer service. I'm not one to write a review but this definitely calls for one. When placing an on-line order for Stools, the only option was to select "White Glove Delivery" for $150.00. Note - Only Option. I received my delivery on Saturday - the stools were very light, they removed them from the truck, carried them into the house, placed them in the kitchen and left. I sent an email indicating that $150 delivery fee was outrageous. I received a follow-up call today - and was basically blamed for not sending them an email requesting different delivery. So, it was totally my fault even though there were no other options when ordering. Great product - horrible customer service - will never order from Brown and Beam again.I would have to add that the stools were not shipped "direct" to me (as mentioned below) - they were delivered via Brown & Beam delivery truck from Middleton.
• November 2019 by Angela Rachidi
  Always a great selection!
• October 2019 by Donna Milne
  Unfortunately I had a bad experience at Brown and Beam (Middleton location). I liked the store and the furniture they had on display was very nice, but I feel I got treated poorly. I went in a week ago today and was interested in a table that was listed as a final sale. The manager stated that it was a "final sale and they were moving inventory". I told the manager/owner I was interested in the table but had to measure my room first to make sure the table would fit. The store is only open on Fridays and Saturdays 10 am-5pm . I called 4 days later on Wednesday and the same manager/owner happened to be there even though the store was closed. I told her the table will fit and that I will be in first thing when they open on Friday with our flooring samples. I communitcated to her that If flooring samples match the table I will purchase. Today (Friday... a week after I stopped in and 2 days after I called) I went to the store to purchase the table but I was told by the same manger/owner the fianl sale did not apply anymore and that she would not sell me the table at that price. I questioned that it was posted as a final sale item. She was willing to sell it at 15% off the list price but not the final sale price which was a difference of $150, I understand that sale prices come and go, but I thought it was poor business on Brown and Beam not communicating the change of price when I called on Wednesday stating I would purchase it and also poor business not selling me the table today at the "final sale price" knowing that I was coming to get it. We live 45 minutes away, made a special trip to Madison, and arranged someone to meet us there with a truck to bring the table home. Needless to say we didn't purchase the table after being treated this way.
• August 2019 by Isaiah Southward
  They have a Very Unique selection of good Quality pieces for your home.
• May 2019 by Shawn S.
  Love the space and Lora does an amazing job sourcing unique pieces. Love the detail in all of the items. Wish I could decorate my entire house with her goods!
• March 2019 by Anne Speigle
  Did you know that if you purchase something from this store, try it in your home, decide it doesn’t work you can only return it within 5 DAYS of purchase and ONLY for store credit. Their stuff is Soooo over priced and then to have to have a store credit...bad business policy! I will tell everyone this policy and never shop there again. Even the sales clerk kept apologizing and saying she understood our frustration.Never shopping there again!
• April 2018 by Alberto Lazarte
  It was great.. nice stuff and very nice people working there...
• March 2018 by Wanda Flessner
  My husband and I just found this furniture store brown and bean, “Madison “ ... Amazing!!! Love it!!! So will you, go check it out!!!!❤️
• November 2017 by Brian K
  trendy place. finally a furniture store that isn't steinhafels in the madison area.
• October 2017 by Evan Heath
  Just a great store! The owner has wonderful taste. I've been in maybe 3 times and am amazed how quickly new inventory comes moves through the store. Make it a priority to stop by.
• October 2017 by Joel Hinsey
  Great store. So happy to have found it!
• May 2017 by Betsy Wallman
  I just found Brown and Beam this weekend,and I am thrilled that the Madison area finally has a store to rival the offerings of larger cities.The industrial rustic feel of many of the items is just what we need here and have been lacking. Brown has a great design eye, and the space feels wonderful and works well to showcase the pieces she has selected. In addition, parking is available!