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December 2023 by Fred Behn
We've shopped for running shoes several times at Fleet Feet on Madison's west side and not been disappointed. They pay great attention to your needs using modern tools to find the best shoes to meet those needs. I recommend this store to anyone looking for running shoes.
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December 2023 by Catherine Sconniegirl
Fleet Feet came highly recommended from a coworker and didn't disappoint.I took a 7 year sabbatical from running. I tried to replace my worn-out sneakers with a pair that I bought online, but ended up with a giant blister.Kim asked a few questions, performed some foot scans, and had me trying on some very comfortable pairs in no time.They had a great selection of brands- even in larger women's sizes. I tried on Brooks, New Balance, and On Cloud that were suited for my foot shape and mostly treadmill preference.The shoes were reasonably priced (for running shoes) and I left on budget with a great new pair of New Balance that were on sale. I didn't feel pressured to buy anything else, although I was very tempted- especially by the women's apparel.I always knew I had incredibly high arches, but knowing my actual foot size and that my instep is also especially high should help me buy other footwear.I already recommended this store to my ultramarathoner sister, who is excited to get fitted by the best!
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December 2023 by Jed Grimmer
Excellent company, I would highly recommend them if you are in need of running shoes. Their customer service is top notch, and their staff are very knowledgeable about shoes, running, and their products. They go above and beyond to make sure you are satisfied with your purchase and provide great information and service. I even had an issue with a pair of shoes, and they were able to help me get fitted with a different pair as well as recommendations on other related running products like socks/bodyglide. If you need running shoes or accessories I would highly recommend checking them out!
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December 2023 by Kelly Koppen
Staff were great, friendly & knowledgeable. They helped me find a great pair of shoes. As a new runner, I felt welcomed when they told me about the runs they put on. I’ll definitely be joining one soon!
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December 2023 by Bharat Dwa
This is to highly recommend using Fleet Feet Run Programs for any novice to experienced runners. Within the 6 months of knowing them, I am very much impressed with the "TLC" I received from all the staff at FF. I was a novice runner until this Spring and now I feel I have move up the ladder quiet a bit. They helped me build my own "Tool Box for running" - no matter where I am starting, I will know how to move forward. Within 6 months, I had my own share of injury, absence (1 month) and so on. But they were flexible enough to accommodate my needs to move around the difference programs. Besides running, they provided good program on Foam rolling and Yoga for runners as well.For my own accomplished, from a novice runner, I became half-marathon runner and triathlete within 6 months. I am planning to join them again in the Spring to complete my Half Ironman training....
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October 2023 by Kim Varian
Jessica runs a too notch business. It feels like Cheers!! Where everybody knows your name:) if the shoe doesn’t work out? No hard feelings. They go the extra mile to see that it does though. Jackie helped me order shoes I wanted…but probably didn’t need…haha they are so cute! The community giveback is 100 fold. So please honor these sweet business with your hard earned cash:))
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October 2023 by Amita Rao
Always love shopping here! There are always plenty of options for shoes that meet my needs. Staff and owner are personable and knowledgeable. Store has great selection with appropriate prices.
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October 2023 by Timothy Burrus
The sales associate was very helpful ! My wife and I have been going there for a while and we are never disappointed. If there is ever an issue they correct right away . We live near Milwaukee and we go to the Madison store . I would highly recommend them for your next pair of shoes !
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October 2023 by Christine McKenna
I am a regular shopper at Fleet Feet Madison. The product selection is wonderful. The staff is friendly and knowledgeable; I always feel welcome and leave the store feeling better informed as well as happy with my purchases.Fleet Feet Madison & Sun Prairie running training programs are excellent as well; runners at all levels of ability seem to find support and community in one or another of the training programs. I have found a great community of running friends there.
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October 2023 by Kurt Pickar
I've been purchasing shoes and other running products for over 10 years at Fleet Fleet Madison. Every visit has been great. Friendly staff and and very knowledged about the products they are selling. I love their training programs. I've been in Speed Play training program for 10 years. This training program has made me a better runner and help me accomplished my goals that I have set for myself. Thank You Fleet Feet Madison.
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October 2023 by Andie Behling
I was extremely happy with the personalized service I received at Fleet Feet. When I put out the call on Facebook for shoe brand recommendations, the overwhelming majority of respondents didn’t call out a brand, but instead suggested I go to Fleet Feet. I was not led astray. That’s the first time I’ve ever had my feet digitally measured or my stride analyzed. The person who helped me find the right shoe was attentive and listened to me. After trying on several pairs, I landed on a favorite, but commented on not being 100% happy about the long laces. She swapped them out with a shorter pair and even threw in an extra set of laces on top of that, for free. My new running shoes are the best I’ve ever owned, and I landed on a brand that was the best for my specific feet and what I use the shoes for (not just the trendiest brand or style). I am now a very loyal Fleet Feet customer.
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October 2023 by Boss Lady
I used to be a big runner, but then life got in the way. I tried picking it back up again but my feet always killed me—I used to just go online and pick the ‘cute’ shoes. My husband and I had a discussion about both of us wanting to get back into working out, me running specifically. We went yesterday and Stephany helped us and she was probably the best thing to ever happen to me in terms of running. She was helpful, non-judgmental, understood my need for cute shoes and went above and beyond. She needs a raise and to be able to clone herself so I can hire her as my personal trainer. She’s amazing!!
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September 2023 by Shayleen Thistlewaite
FleetFeet has finding the perfect shoes down to a science! We walked in with my growing daughter and Stefany greeted us and escorted us to their measuring platform. Within a minute we were able to see how my daughter's feet measured all around. As soon as the results were in Stefany went to the back room and pulled out 2 shoes. Both fit my daughter PERFECTLY! Stefany even helped her lace them to how they felt the best and then worked on helping her learn how to tie shoes before she starts kindergarten. And the anothet bonus... they were both on sale! We ended up buying both of them thanks to a gift card we had received and my daughter can now run, "SUPER FAST!" ? Thank you for the amazing, pain-free experience. My family looks forward to returning for future footwear needs.
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August 2023 by Cody Austin
I came to find out why this store has a 4.9/5 star rating today. I needed insoles for a pair of hiking boots and I’ve never bought insoles before, or had my feet scanned either. I figured it’s time to get with the times, it’s 2023 after all. I’m extremely impressed with the customer service and technology used at Fleet Feet. I was in and out of there with a great insole to help my feet (mountain backpacking) within 20 minutes. I know these are quality insoles by how they feel. And if for some reason they end up not working for my feet, FF offers a 60 day return policy. Can’t beat anything about this store!
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August 2023 by Mathiam Mbow
If you are in the market looking for a good pair of shoes whether for running, hiking or simply walking, look no further. You have to visit Fleet Feet Madison. They will help you find the shoes that are right for you and their customer service is top notch. The money you will spend will be a great investment for the right fit, quality and comfort. It will be money well spent. Go check them out. Thank you guys for yet another great experience at your shop.
