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February 2024 by samantha elizabeth
i came in here today - one of the worst stores i’ve been to. manager was really disrespectful. i found a cat box toy for 29.99 and online it was 23.99 i explained to her I was fine with getting it online for cheaper than here but I asked for a reduced price and she got an attitude and rolled her eyes. there items are way overpriced & the manager is not setting an good example to the rest of the staff. something needs to change!
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February 2024 by Christina Lee
I came here today and was told that all the orange tags were half off. I was there for at least 45 minutes and then went to check out. As soon as I do the woman tells me she toldMe the wrong color I said I understand you made a mistake but I am not paying full price after you told me the orange tags were half off and asked to speak to the manager. HimAnd the woman next to himgave me a horrible attitude and both said that they would not give me the clothes half off. She told Me after she originally said the color was orange her co worker told her that it was the wrong color. She should have immediately said something to me instead of wasting my time but she didn’t. Literally all of your things are donated. People go to goodwill because they can’t afford brand new clothes. I will be speaking to corporate and will never be returning to your goodwill. You had no respect when I was polite. From what I’m reading your nasty behavior is a recurring problem. I’m shocked any of you have jobsAlso to everyone who says this store supports a good cause..less than 10 percent of their profits go to charity. The rest goes in their pockets. I honestly wouldn’t be surprised if the employees in this store steal by how they act
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February 2024 by Eric Jacobson
One of the better Goodwills in Madison area.
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February 2024 by Claire Cook
I was disappointed to learn fitting rooms close an hour before close.
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January 2024 by Elite Assessors (Accountability Experts)
This Goodwill is very clean with nice employees. However, the prices are jacked up compared to other Goodwills.
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January 2024 by Kenny Broyles
Prices have came up a lot! No good deals anymore. Things are regular retail priced, or priced higher than retail. A lot of things you can buy brand new for cheaper. Thumbs down. I used to shop at Goodwill frequently. They are loosing me as a customer.On the bright side, clean store.
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December 2023 by Judith
employees always have their AirPods in. very high prices for a thrift store!!
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October 2023 by Jason Buss
Deals only on Monday and Sunday. Another Goodwill that makes up their own rules. Don't stop here go to another one
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October 2023 by Matt Zman
The prices here are nearly what new retail prices are. They should be reminded that they are getting free donations to sell. On top of that they are harassing you to "Round up to support thier mission" Ok? .... I thought the reselling of the free donations are convering that????
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October 2023 by Tom Williams
Zero stars!! What happened to Goodwill?? The prices USED to be reasonable and even have $1 days in the year 2023.Most of the prices are retail prices. They need to remember the items are DONATED.
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September 2023 by Caylia McGrade
Well let's start off with I did indeed find some good things. But, I asked to look inside the glass cabinet to look at a Fitbit and a Google nest. Apparently when I went to grab something my son help me so that I didn't drop anything to look at the next item. As grabbing that item, an item dropped and broke. The Manager Jenni decided that it was acceptable to say "Well great there goes $5.00" beyond not acceptable Ms. Jenni. It was an accident. I think we need some proper classes on what is acceptable to say to a customer. I also will be contacting cooperation over this. Everyone that comes into the store should feel valued and appreciated. Plain out unacceptable behavior on her behalf.
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September 2023 by Rylee Davis
I always find good stuff here and the staff is really friendly.
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July 2023 by Lisa Wenzel
Always a great selection of items with great prices! Stop and take a look! They have so much to choose from!
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July 2023 by Nicole Spicer
I used to come here a lot when they were new. The store is clean and they have nice items. But in the last year the prices have gone crazy. I’ve never seen such ridiculous prices at a thrift store. I wish these thrift stores understood that they make more money by pricing low and uniformly instead of high and out of reach for many buyers. I won’t be coming back to this location.
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July 2023 by merlinmykitten
very nice staff and a good selection. Best goodwill in scwi that I’ve been to.
