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January 2024 by Gordon Simle
Always well stocked, clean, with great customer service.
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October 2023 by A. “NOT Alice” Miller
I know many people who have had difficulty with Mounds over the past year or more, but my experience has been different, maybe because I don’t require a lot of assistance. I find what I need + if I don’t find it, I go elsewhere rather than asking a staff member at any store including Mounds. The cashiers + stockers have been busy + probably show more stress than I would like in employees. However, I understand that most industries, especially service + customer relations do not have enough staff members to meet their minimum schedules for payroll. Some patience + gratitude goes a long way on the part of us as the customers. Thank you to the staff at Mounds, please know that some of us are still with you.
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October 2023 by Kurt Zelm
Always has a good selection of Nutrisource and Fromms for my dogs.
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October 2023 by Richard Oberle
This is good as any pet store can be in my opinion.
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August 2023 by Garrett Miller
They had what we needed and the service was excellent. If you have pet supply needs Mounds will do the job!
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July 2023 by Janet Kujak
I love this place and the people who work there. It is also fun to see the canine patrons. The complimentary Mounds bar is just icing on the cake!
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July 2023 by Donald Krebs
Great place for pet supplies. Courteous, friendly, and knowledgeable employees.
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June 2023 by Mike Mason
Helpful staff, competitive prices on most cat foods and products.
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May 2023 by Joel Kinzalow
Great selection. Decent prices
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April 2023 by Rodd Hall
My experience with Mounds Pet Food was amazing. We had just come home with a new puppy, we are relatively new to Madison, and Mounds was the only place I could find that sells the food his breeder had been feeding him. I inadvertently created two online orders for the same item, to be picked up at the Middleton Mounds Pet Food location. When I arrived, I explained the issue to a young man who was working there (I don't recall his name, but it was at 5:00pm on 4/3/23, so I'm sure you can figure out who I'm talking about). He couldn't have been nicer or more accommodating. He found both my orders on his computer, canceled one of them, and promptly brought me the other one. He left me with the impression that waiting on me was the best thing that had happened to him that day. As if that weren't enough, his offer of a Mounds Bar on my way out sealed the deal. I will be a Mounds Pet Food customer for life.
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April 2023 by MyDogKillsPeople
Good store. Bit pricey. Not great location, hard to get out of parking lot
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March 2023 by Margaret Hoefer
Great store for all pets. Clean. Friendly staff. We'll stocked.
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March 2023 by Jennifer Das
Mounds is our first stop for pet supplies! It has everything and what Mounds doesn’t have they’ll get for you! The associates are friendly and helpful and knowledgeable. The service is great. It’s just a one-stop shop for your pets!
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January 2023 by Pamela Doolittle
Mounds has been a local pet food store in the Madison area for many years. They have a loyal customer base, and make their own mix of pet food for most any pet. They welcome your pet on a leash. And of course you get a Mounds candy bar with your receipt. All these details have built their loyal customer base. Unfortunately, over the last few years, they have counted on that loyalty to sustain their rising prices. I recently saw offered Triple Crown Horse feed almost 10 dollars more a bag than what I can purchase it at other shops near me, such as Mills Fleet Farm or Blains Farm and Fleet. I mentioned my observations to the manager once, when I was in Mounds, and I literally got a shrug. He said I was welcome to shop elsewhere. So that's what I do. If you're looking for pet food and supplies in the Madison area, I recommend Pet Smart for dogs, cats, and exotics. Then Blains Farm and Fleet or Mills Fleet Farm for cows, chickens, horses. Mounds does sell some locally produced hay, grain, and beep pulp products for horses for a decent price, but when you can get everything you need from a different store at a better price overall, we just do that.
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January 2023 by Rosemary VanSusteren
Fine. They were out of a few things. Service was good. I’m older and need help with heavy things