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February 2023 by Ron Brown
Had a wonderful experience with Marne Renn, she helped with our refi and line of credit. Was a smooth transition and very comfortable with our move to Incrediblebank.
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July 2022 by Marcus Jones
Great Bank very friendly staff Teresa and Ethan are great thanks guys
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December 2021 by Chase Kruser
As an insurance agent, the entire IncredibleBank team is a pleasure to work with. They have educated and assisted me and my clients through questions with both personal and business banking, loans and other money management services. I greatly appreciate their help and wanted to say thank you so much to all.
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December 2021 by Keith Kometer
We just switched to Incredible Bank and the experience has been excellent. Theresa Heinz and Lisa Woerpel listened closely to our needs and Robin Brown has been very responsive to our questions. Great bank, incredible people!
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December 2021 by Valerie Thompson
Amazing branch! Robin was beyond helpful and made opening my accounts so easy. I would and will highly recommend to everyone!
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December 2021 by Robert Hackett
Great service one of the best I worked with and I lived all over US and Canada
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November 2021 by Mike P
Theresa and the team at increible bank have been a great asset to our business. They understand your needs and help address any concerns immediately, in my experience. Thank you and looking forward to events at the bank in near future!
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August 2021 by Leonard Millikin
They stole $200 from me and decided to close my account out before I could pay it up and sent my negative balance to collection agency. Very mad at this horrible horrible customer service
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May 2020 by Linda willie
Keep it up
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April 2020 by Donna Fox
The staff is knowlegeable and friendly. Those are the traits I look for in a bank. I want you to know how your products can help my business and then I want you to be curteous as issues or questions come up. I've found that with IncredibleBank.
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December 2019 by Darren Walker
I love our bank. They are always friendly and welcoming. Always helpful.
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June 2019 by Kayla Velasquez
This is a bank that genuinely cares about its customers. Above and beyond customer service- the little extra touches really make a difference.
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April 2019 by Mark M
Good bank, never had a negative experience with the branch or in using web access. Good service too - nice people, they greet you by name and open the door for you if they are not with a customer.
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February 2019 by Tyler Inda
Absolutely disappointed in customer service! Jessica was the rudest support person I have ever spoken too. Completely out of line in her attitude towards me in regards to a matter I was told would be taken care of months ago. Definitely do not recommend.
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January 2018 by Rodney Heller
River Valley is large enough to handle big deals, yet small for quick decisions. My commercial banker, Paul Schlumberger is one of the best just for his service alone! Whatever I need, it is there.
