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August 2023 by Gloria Brown
Oil Change Plus! I'm grateful for the extra checks; Brakes; Tires; etc.; on my truck makes me feel safer on the road. A double plus they always fill up the windshield wiper fluid.Service: Oil change
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May 2023 by Jason Daniels
They are one of the very few shops around that can accommodate a 3500 quad cab long bed truck for an alignment. I had threw people recommend them. As a shop owner and diesel specialist (Passenger cars) i appreciate their professional nature and timely work. I will use them again.Service: Wheel alignment
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April 2023 by Sandy
Decided to give this place a try since I was able to get a small discount on labor. They charged $120 for an oil change. Oofta. Needless to say I didn't save any money by trying this shop out.Service: Oil change
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March 2023 by Subie S
Quick and responsible response and willing to help me install performance parts! They even reply to my email when they are closed. The rear endlink and sway bar look very lovely. They also let me use a loaner car, so I can drive home and drive back to the shop to pick up my car when the service is completed.
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March 2023 by Subie L
Quick and responsible response and willing to help me install performance parts! They even reply to my email when they are closed. The rear endlink and sway bar look very lovely. They also let me use a loaner car, so I can drive home and drive back to the shop to pick up my car when the service is completed.
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March 2023 by Karen Czerwinski
My oil change jump up 30 dollars!? The seniors that live in back of their business can’t afford them! Time to find a different place! Service: Oil change
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December 2022 by Steve Sutherland
Can't argue, probably the best local shop that acts like a cooperate one as far as using paper on the mats and offering free loaners, etc. They installed a catback on my car, no issues and mounted snow tires on my factory wheels...no issues. I would never use a quick lane service, so the review stating an oil change cost was $50 is unreasonable. You have actual mechanics that service your car, and it would be likely more at a dealership for oil, filer washer and service. (Oh, And they wouldn't replace one brake pad for ~$300, a set on front a rear, that's pretty normal cost-wise for parts and labor)Services: Exhaust
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November 2022 by Rick Wolff
My vehicle went into "limp mode" and Wrench was close to my employer where the issue developed. It happened on a later Monday afternoon They were able to get an appointment on Wednesday. Their Tech was able to assess the situation and they had a solution to me Wednesday afternoon. It was fixed on Thursday when the parts came in and I took it home that night. I had a bad fuel sensor that leaked gasoline into the engine oil. A super fast turn around was greatly appreciated. The staff is friendly and explained the repairs needed well. I am very happy I went to Wrench to get my car repaired. I would highly recommend their great service!Services: General repairs & maintenance
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October 2022 by Nancy Wettersten
Honest, transparent, diligent, friendly and reliable. This was my first visit to Wrench, but it won't be my last. Highly recommended.Services: Air & cabin filter replacement
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August 2022 by Steven B.
Second time here for a different problem. Felt confident in returning for the second problem. Great customer service. They back most of their work for a year. It great to know that they have free loaner cars if needed. They protect your interior while working on it. Seats floor and even the steering wheel. Enjoyed the service.
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July 2022 by Jung Um
I've lived in Madison 5 years, and I went to 3 different local auto shops before I found Wrench Auto. This place is by far the most honest and communicative auto shop I've ever been to. Regardless of any issues or diagnosis, they explain it in detail and give you the all the descriptions and estimations for your records. But most importantly, they are very honest about what really needs to be fixed, and guide you through any repairs based on your budget. You will definitely feel they are not going after your money. I highly recommend this place if you live in Madison area and are looking for a good auto shop.Services: Oil change
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July 2022 by John Demler
Wrench was highly recommended by a coworker and now I see why.I went in for a brake job and they explained in detail what inspections they performed, the work that was done, and even how many miles were left (approximately) on my front set of pads/rotors.As a full service body shop, I will be taking my car here whenever I can. Can't express how impressed I was with their honesty and professionalism.Added bonus, I was able to schedule an appointment completely by email! I visited their website and requested a quote. Within 1 hour I received a reply and set up an appointment, all by email. As a person who hates talking on the phone, this was big for me.If you need ANY kind of work done on your vehicle, I recommend Wrench. You won't regret it.
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June 2022 by Alicia C
Prior, I went to a chain car shop and they were wanting to charge me $1200 to have my back brakes replaced. It didn't sound right so I came across Wrench Auto Service. They were nice, professional, honest, and didn't try to nickel and dime me . They took care of my car quickly and was kind enough to give me a loaner vehicle. i would highly recommend this location.Services: General repairs & maintenance
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June 2022 by Joe Newport
The guys at Wrench will get you back up and running whether it's a complicated diagnostic, major repair or routine maintenance. Clear, concise and efficient communication with a confident repair.Services: Steering & suspension repair
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May 2022 by Rebecca Williams
I have been a customer of Wrench Auto Service for over a decade. As a person with little understanding of auto mechanics, I'm grateful to have found a shop where I feel complete confidence that I'm not being taken advantage of and that stands behind their work. They always get my vehicle in quickly, communicate well, and keep my older car running beautifully. Being able to use a loaner vehicle is a convenience that makes a huge difference for me, as well. 100% recommended this local, family-owned business.
