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November 2023 by Robert Allard
Would never do business with them again! Wish I hadn’t purchased a motor from them after it was sold… I’m going to Rock River after always going to Harbor for 20+ years!
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September 2023 by Mike Hughes
Outstanding customer service. I highly recommend supporting this business. Saved us a day on the water.
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August 2023 by Shawn Franz
Had a great experience with Joel and his team in the purchase of a new boat lift. They helped pick out the right lift for our boat, and then assembled and delivered the lift on time as discussed. They also came right back to make an adjustment to the bunks when I put the boat on the lift the first time. Very happy with our experience!
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July 2023 by Jessica Frusher
No longer under the ownership of the Richardson family.This is NOT the place to come with any questions about anything related to boating.My husband and I have been in this establishment 4 or 5 times in the last 12 months. 3 of those times one person was sitting behind a desk stuffing their face and completely ignoring the fact they were the only visable staff member visable. Then there is the issue of knowledge on the staffs part...not a single staff member knows much of anything about boats. I sincerely hope that this changes over time.Until it does change, I would only go there if I knew what I needed without getting help. I would go to the marina on the other side of the bridge if I need help figuring something out.Also they do not offer a selection of used boats to purchase (unlike the previous owners).They do still rent slips and offer gasoline.
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July 2023 by Jessica “Jess” Frusher
No longer under the ownership of the Richardson family.This is NOT the place to come with any questions about anything related to boating.My husband and I have been in this establishment 4 or 5 times in the last 12 months. 3 of those times one person was sitting behind a desk stuffing their face and completely ignoring the fact they were the only visable staff member visable. Then there is the issue of knowledge on the staffs part...not a single staff member knows much of anything about boats. I sincerely hope that this changes over time.Until it does change, I would only go there if I knew what I needed without getting help. I would go to the marina on the other side of the bridge if I need help figuring something out.Also they do not offer a selection of used boats to purchase (unlike the previous owners).They do still rent slips and offer gasoline.
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July 2023 by Mary Jane M.
We hired them to remove our dock and boat lift & winterize and store our pontoon boat. They also said they would send the boat to their welder to fix the front fins. I called to ask about progress in December, January & February. I was told everything was right on schedule. They would get the dock and lift back in when the weather got right. I inquired about the welding and was told each time that the boat was going to the welder soon. Get to April, they put the dock back in but can't put the lift back in because they lost parts to it when they took it apart in the fall. As of Memorial Day they still hadn't sent the boat to the welder. These folks are incapable of performing their job. Truly unfortunate since they certainly don't work cheap. I will NEVER be back.
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May 2023 by Bill Turnquest
Went there to try to find a part for my boat. They found the part and were friendly but they didn't have it in stock. I asked for the part number so I can call around other places and they refused to give that out. Like part of me gets it but I'm just trying to get out fishing. There is another part place very near by who also didn't have in stock but was happy to provide me part number so my marina could order and fix it.
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April 2023 by Deanna O.
Great place to store your boat over the winter. Friendly staff. Nice place to launch your boat too. My only complaint is I wish the gates opened earlier so we could launch and be on the water earlier for fishing.
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March 2023 by Jeff Halverson
These guys got me in immediately. Awesome! Did the repair at a very reasonable cost. I'll be back when I need another repair for sure!Service: Engine repair
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October 2022 by Robert Burmann
Took my fishing boat in for oil change and new prop, The Guys did a outstanding job on my bout boat ,I will be going back! VERY HAPPY THANKS GUYS!Service: General repairs & maintenance
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July 2022 by Howard Kim
Absolutely the best customer service at the best prices!Services: General repairs & maintenance
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July 2022 by Steven Stanford
Excellent service department and office staff. Conscientious and thorough in there diagnostic and repair services. Warren is great!
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June 2022 by Dan Wipp
I bought a used boat here recently, I couldn’t have asked for a better experience. Price was fair and they went above and beyond to get the items stuck in storage up to me in a timely fashion. I’ll be sure to use them for ANY future boat repairs or needs, highly recommend!
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June 2022 by chad helminiak
Top notch customer service and very friendly. Will definitely use again for any of my marine needs. Kam was great to work with.Services: General installation
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June 2022 by Chad M Kittelson
Excellent local selection of boating supplies… helpful, friendly staff…
