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October 2023 by Ariez J
I was very pleased with the overall customer service and care I received from the gentleman who helped me. He was very professional, patient, and customer focused. His shift ended at 2pm and he stayed in contact with me until I was settled. It was very refreshing to know that professional, customer service representatives still exist. Thank you so much for your patience and customer support.
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October 2023 by joe dash
This place is the worst they gave me an email twice that you couldn't sign they gave me a temporary gate code to get in, after the bad emails, and the gate code wouldn't work either confirmed the gate code with them still wouldn't work finally asked for a refund and they said they have to have a manager call me and give me a refund. Really? if you need storage go to extra space do not rent from these peopleThey even lied and said they would escalate the matter still no phone call about my refund now I have to dispute this with my credit card company they have the worst service ever at storsafeThe least they could have done was apologize for the inconvenience and give me my money back.
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August 2023 by Luis Vasquez
I've had a storage there for over 3 years never had a problem
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April 2023 by Positive Sammy
Tyrone and Olivia went above and beyond to assist our company when we needed help. We appreciate your OUTSTANDING CUSTOMER SERVICE! THANK YOU!-A&B Transportation
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April 2023 by Williams Richard
Olivia Love Was on time very knowledgeable about this storage unit and very pleasant and respectful thank for your service
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April 2023 by Lavelle Bohannon
Marc was very helpful have great communication service helpful ask questions I need to as very friendly in have excellent services to provide great customer service
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January 2023 by Crystal Kearbey
EDIT:After connecting with the district manager, we compromised and are both satisfied with the outcome. I will receive a partial refund and they have access to the unit.I will no longer be charged going forward. This is acceptable. I appreciate the professionalism from Mark and Olivia.I vacated my unit in November and they keep charging me. Going to file fraud with my bank. Numerous calls with no call back.Despicable. Terrible business!
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January 2023 by Bob Kops
Ms Biles was awesome. Friendly, fast, and made sure my move in was perfect. Great employee!
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December 2022 by Pal Brown
Olivia was very helpful awesome employee.
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May 2022 by Chet Elliott
Friendly staff easy to find.
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March 2022 by Lux Lashes
This Facility keeps playing games the prices fluctuate every couple months they promised me wouldn’t Change my rate after they went up couple dollars now they’re trying going up again sick of this!!!!??????????????
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March 2022 by Demontoons Gaming#
Terrible customer service and they also even after you paid they take more money they don’t unlock the locks like they say they will and they aren’t there 24/7 and there’s also no company number I do not recommend
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May 2021 by Al O.
Some of the best storage prices in the area.... rent stays reasonably the same, unlike cough, cou..public storage, cough
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May 2021 by RCXDerp
Decent people
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December 2020 by Thomas Struck
Nice place cheep rates
