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February 2024 by dennis lemahieu
Installed new battery in my car
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February 2024 by Oj Johnson
All these good reviews must be a lie! I went in there and the guys in there didnt even know what they talking about. They know NOTHING about cars. They just talking on they phone with they boyfriends. They refuse to help me and told me to go somewhere else cause they gonna go smoke them weed outside. Even the manager didn't say anything. She saw the whole thing!This place needs to be closed down if they be treating people this way! No one should be treated this way. If you cannot do your job you should go somewhere else and not waste my time coming in!
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January 2024 by Roxanne McBride
I had to stop at this location and it’s not the one closest to me but I was in the area. They were so helpful because I had no idea what i was needing lol but Brandi and her staff were so helpful and very patient with me!
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January 2024 by Kenbrell H
Must say I want to send a shout out to the staff at this fine establishment. I went to O’Reilly‘s on Mill Road and no one seem to want to help me, So I travel down the road to get all the help that I needed. I bought three batteries for my box truck they asked could they help me install but the truck was not there they help me roll them out get them into the car. I even got wiper blades with an extended warranty so I know I can go back and get more when I need them. I must say they’re doing something right at this location. Thanks for making me feel so welcomed.So
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January 2024 by Sharon Hinkle
Customer service is really terrible. And not helpful cause they didn't know where things at.
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January 2024 by Evelyn Walker
This is the worst advanced that I've ever visited. The staff were rude and the store is filthy. No thank you. Do better!!!
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December 2023 by Maria Rivera
TERRIBLE CUSTOMER SERVICE.. lazy workers who just talk and talk to there coworkers rather then help customers. walked in needing help with a piece that connects to the battery .. and rather then helping us. He gave us attitude and cocky saying there right in front of us.. and then told him I can't find the exact piece, And he repeats himself with "THERE RIGHT THERE"... This place doesn't even deserve a one star.
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November 2023 by Breezy Beezy
Cam & Brandy’s customers service was AMAZING… They greeted myself and other customers. We’re very informational with what I needed to know. Cam was able to successfully change my battery out my vehicle. Out of Auto zone & O’reilys & I called both including this store I am glad I spent my money here. It was definitely worth it. THANK YOU CAM/Brandy for your positive energy, your awesome customer service & your speedy service.
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November 2023 by Isaiah M
It was a rough day for the two staff members (Cam and Shonda), phone ringing, confused customers. But the two people running the store did their best to get everyone what they needed. They could really use some more help.
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September 2023 by Ansar Waajada
Purchased a lawn tractor battery in March2023 just to have it die on me in August from a factory defect..the top seal leakage which drained the power. Was denied replacement or refund…. Never shop there ever again…..!!!
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September 2023 by Meka La'shay
Was there this morning and the African American lady was rude AF. I started with good morning she said hi and picked up the phone ( no give me a second nothing) hung up the call and still said nothing so I started telling her what I needed and she still said nothing nor did she acknowledge anything I was saying. I also told her I have my vin if she needed it. She started reading off prices and I asked her if they only have one brand in stock she stated “I’m giving you the cheapest” I said I’m looking for something in the middle and she said that is in the middle. Then started talking to her male counterpart and was very pleasant with him. Asked me for engine size told her I had vin I wasn’t sure and if someone can go out and look (she got irritated by me saying that) she said no we don’t do that here. I said thank you and walked out. She was just too rude. I needed brake pads rotors all around and a battery. I went and spent my money elsewhere.
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September 2023 by Bryan Meech
NEVER drop off a UPS package there. Dropped one off on Monday, it's now Friday and it shows it never left the location after being scanned in. Calling UPS they say they never got it from this location. Tracking states "Your package is currently at the UPS Access Point™ and is scheduled to be tendered to UPS.", however the store claims that nothing is there to go out. Lesson learned to go to an actual UPS location going forward, as this is a costly error.
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August 2023 by CraCra Montgomery
LOVE MY AUTO PARTS STORE
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March 2023 by Camile Nicole
Women working in the store are not resourceful or helpful.
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March 2023 by sherette hughes
Great customer service and very polite staff
