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February 2024 by Joe Werner
Ianna was awesome rectifying a mistake that I made with an online order, I ended up leaving with a great pair of boots. Recommended.
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December 2023 by Jonathan Liesener
Very nice store in a very nice location. The woman who initially helped me was very nice and kind and you could tell she was new but was doing her best which I appreciated. The manager came over and ruined the sale. He was extremely rude and self centered. Apparently he knows how my foot feels in a shoe better than I do. I'm hoping his "high end' wedding dress designs takes off because his condescending attitude doesn't work well in sales. Hopefully, the nice women working there gets trained properly or leaves for a better situation.
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October 2023 by Jonathan Wagenknecht
I usually rate places based on the people way more than the product because the product can be bought online of course. This place has the nicest people who will help you get what you need. I was worried about the sizing of a sneaker I had purchased online, and they were able to size me right, make the right recommendation, and explain exactly why the sizing they recommended was ideal. Amazing experience and I definitely will be coming back!
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May 2023 by John Rogener
Fantastic store in the Pfister hotel. Bought a jacket & shoes. What sets them apart though is Customer Service. Bennett is simply the best. Give him a raise.
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March 2023 by James Uzziah Hammond
The store has a very clean, open atmosphere and pleasant surroundings in support of your shopping needs.
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July 2022 by James Hall
Greatest shoes. Good people.
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September 2021 by Shari Quilling
Great, friendly, and fast service! By fast I mean I called at 5:35pm to get some last minute wedding shoes for my husband. He had forgotten his and the wedding ceremony we were going to started at 6:00pm. We took a quick Uber over with my husband in his suit and socks. The shoes we're ready and laced up and waiting for me. I jumped back in the Uber and we went straight to the ceremony and made it with time to spare. Thanks so much Allen Edmonds!!! You're the best and my husband will definitely enjoy the shoes for many more special occasions.
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March 2021 by Brad Harris
Ricky gave me an outstanding shoe shine today! I wish I could show you how they looked before. He’s very friendly and an artisan at what he does.
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March 2020 by Aaron Sasnett
It's Allen Edmonds, and made so good.
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January 2020 by Chris Clark
Kyla was exceptionally helpful with fitting me for a new pair of boots.
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January 2020 by John G.
I needed some help finding a pair of new dress shoes that would complement a suit. Kyla gave me great advice and knowledge about how to make my new, quality shoes last longer. I bought a pair of shoes, and will be stopping back here again for men's formal clothes
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December 2019 by Anil Vishvkarma
Best quality original American products. Store is located in downtown area, inside the Pfister hotel. I purchased one pair of shoe and it was so good.
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July 2019 by Rob C.
Had to stay here for my works annual meeting. I called them to ask when we could check in. I was assured our room was ready. We get there an hour and a half later. Now we are getting the who did you talk to routine because the room isn't ready. Now 2 hours later sitting here still no room. I had to miss some of the festivities for my work. My works home office is in Milwaukee but I can find cheaper hotels for this kind of service.
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July 2019 by Rusty Emory
Very nice and helpful people.
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June 2019 by Olivia R.
I am so disappointed about my experience at this hotel, especially given the other positive reviews. I booked a room here a couple months ago. I wasn't able to check in until very late. When I got to my room, it smelled terribly of marijuana. I can't imagine how anyone could clean that room and think it was OK for a guest to stay in there. I called down to the front desk and they said they didn't have any rooms left except for one with a pull-out bed. It was fine, but it wasn't what I paid for. I was sent several emails after my stay requesting that I fill out a survey. I filled one out with all of the same information I'm writing here. I didn't hear back. I called the hotel and I was directed to a voicemail and left a message with my contact info. I didn't hear back. I don't know how the customer service is this poor given the supposed quality of this hotel? I'd love to hear from someone at some point. I certainly won't be returning.